Job description
Job Title: Functional Lead - Field Service Management Solutions
Company: Celerity Consulting Group, LLC.
Location: Remote (work from home eligible)
Company Overview
Celerity is a consulting firm specializing in the utilities and energy sectors. We empower organizations by converting complex data into actionable intelligence to mitigate risk, optimize assets, and maximize project outcomes. Our background and expertise enable us to drive and deliver transformation and operational excellence for our clients.
Position Overview
The Functional Lead will own end-to-end delivery of FSM solution workstreams for utility clients. Acting as the bridge between business stakeholders and technical teams, this role ensures that client requirements are accurately captured, validated, and translated into effective FSM solutions. The Functional Lead will guide requirements definition, solution design, and user adoption while mentoring functional consultants and ensuring high-quality delivery.
This position demands strong leadership, FSM domain experience, and the ability to balance operational process knowledge with technical solution understanding.
Key Responsibilities
Functional Solution Ownership
- Lead solution design for FSM workstreams, ensuring alignment with client requirements, business goals, and regulatory standards.
- Develop and maintain functional specifications, process flows, and solution documentation.
- Oversee and validate system configuration, functional testing, and end-user training.
Client & Stakeholder Engagement
- Conduct requirements-gathering workshops with cross-functional client teams (operations, customer service, IT).
- Present progress reports, risks, and recommendations to client leadership and project sponsors.
- Support change management efforts, ensuring stakeholder buy-in and adoption of FSM solutions.
Team Leadership
- Manage and mentor functional consultants and business analysts, ensuring high-quality deliverables.
- Collaborate with Solution Architects and Technical Leads to deliver integrated, enterprise-ready solutions.
Project Delivery & Governance
- Support project governance structures, including steering committees, progress reviews, and risk tracking.
- Provide post-go-live support and continuous improvement recommendations.
- Ensure business readiness and successful transition to steady-state operations.
Educational Qualifications
- Bachelor’s degree in Business Administration, Management Engineering, Computer Science, or a related field.
- Master’s degree (MBA or related) preferred.
Required Skills and Experience
- 7+ years of experience in business analysis or functional consulting, with proven success in technology/FSM solution implementations.
- Demonstrated ability to lead functional teams and own solution delivery for mid-sized transformation programs.
- Knowledge of FSM capabilities: scheduling, dispatch, workforce mobility, and system integrations.
- Familiarity/understanding of utility operations and asset management
- Hands-on experience with functional configuration, system validation, and user training.
- Familiarity with enterprise integrations (SOAP, REST APIs) and SQL for data validation.
- Strong business process, requirements analysis, and documentation skills.
The salary range for this position is provided in good faith and is subject to variation based on geographic location, candidate experience, and market conditions. Final compensation will be determined after a comprehensive evaluation of the candidate’s qualifications and alignment with the role.
In accordance with applicable pay transparency laws—including but not limited to those in California, Colorado, New York, Washington, and other jurisdictions—we disclose salary ranges to promote equity and transparency. Where required by law, compensation and benefits information will be included in job postings or made available upon request.
This job description outlines the primary responsibilities and standards of the position but is not exhaustive. Employees may be asked to perform additional duties that are reasonably related to their role and consistent with company policies and applicable labor laws.
Employee welfare and development is important to us, and we sponsor many activities outside of work to promote team building as well as sponsor formal training and certification. We are proud to offer a comprehensive health and welfare benefit package that includes:
HEALTH & WELL-BEING
- Medical Insurance
- Dental Insurance
- Vision Insurance
PEACE OF MIND
- Disability Insurance (STD/LTD)
- Flexible Spending Account
- Health Savings Account
- Basic Life/AD&D
- 401(k) plan
WORK/LIFE BALANCE
- Paid Time Off
- Company Holidays
- Leave of Absence
- Flexible Work Schedules
ADDITIONAL PERKS
- Employee Referral Program
- Professional Development
- Charitable Contribution Match
Based in Walnut Creek, CA with offices nationwide, Celerity energy engineers perform a critical, leadership role as strategic liaisons between data, assets and the teams that make projects happen in the field.
See full details and meet our leadership team on our website: https://www.consultcelerity.com/
Celerity is an Equal Employment Opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veterans’ status or other status protected by applicable law.
Pursuant to the Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
This position is open to individuals who are currently authorized to work in the United States on a full-time basis. Unfortunately, we are unable to sponsor or assume sponsorship of employment visas at this time.
