Job description
The legal profession is changing rapidly and Dentons is leading the way in advancing change for the benefit of clients. We are driven to challenge the status quo, delivering consistent and uncompromising quality and value to our clients in new and innovative ways. With over 17,000 individuals in more than 179 offices the opportunity is huge.
Dentons continues to receive external awards and recognition, including for our continued international expansion over the last 12 months; for ground-breaking innovation through the development of Nextlaw Labs and Nextlaw Global Referral Network; and for success in advising clients across multiple regions. Dentons is also a leader on the Acritas Global Elite Brand Index and a BTI Client Service 30 Award winner.
Against such rapid growth and change, this role offers the successful individual the chance to play a lead role and make their mark in driving the successful implementation of this global program.
The Team
The Finance System Team plays a significant role in the operational success of Dentons. We look for focused, flexible individuals from a variety of backgrounds who are team players. Previous experience within the legal sector is not always essential and we seek people who relish opportunities to excel, grow and share in our success. We want to give everyone the opportunity to develop their potential fully and, therefore, provide support, training, and encouragement to members of staff at all levels.
The Role
Dentons is recruiting a Finance Systems Analyst. The individual will have responsibility for providing technical support, system analysis and administration, and championing system best practice for the firm’s financial systems which include Elite 3E, Intapp Time and Emburse expense management solutions. The firm has recently implemented a new Practice Management System after a multi-year programme and the role is instrumental in maximizing return on that investment.
Responsibilities
Daily monitoring and data integrity checks for the suite of financial systems
System administration and support for other financial systems including Elite 3E, Intapp Time, Emburse, Enable (ERM). Analysing data feeds in Integration Builder to ensure accurate system integration.
Handling missing time queries from both Legal Service and Business Service colleagues
Administering system access control and configuring system security
Proactively respond to queries and requests via email, telephone, and Fresh Helpdesk ITSM
Undertaking system Month End process as part of a rostered team
Support with the development of system and process enhancements and upgrades
Support with a variety of testing activity to ensure quality control
Liaising with software vendor and managing escalation of issues and working with them where required.
Effective and timely status reports to line management
Assist with process documentation and instructions to ensure compliance and best practice
4+ years’ experience working within a Finance, IT or professional services technical support team
strong organizational skills with the ability to manage and prioritise multiple activities
Demonstrated the ability to work in a support model (technical and/or business) with a proven track record supporting business-critical applications
Skilled in identifying and implementing innovation and improvements in service delivery
Excellent skills in working with business, technical teams and external vendors and developing strong stakeholder relationships
Excellent documentation skills.
Experience, Skills & Knowledge
Essential:
- Strong Elite 3E experience and knowledge
- Highly collaborative and able to work with teams and users across offices
- Excellent communication skills; Meticulous attention to detail
- Strong analytical skills
- Excellent organisational and project management skills
- Demonstrate ‘can do’ attitude to problem solving
- Aptitude for absorbing information quickly
- Willingness to develop new skills in wide range of technology
- Good understanding of Microsoft Office suite
- Customer focused, flexible, results driven and used to operating in a period of change
- Able to thrive working under pressure and multi-task
- Ability to work in global environment with wide variety of people and projects in a collective and collaborative manner
Desirable:
Experience of IT and Finance operations and strong knowledge and experience in IT/Finance practices
Experience with financial and system related audits
Advanced Microsoft Excel skills for data manipulation and management
Experience with Microsoft SQL (T-SQL) or OQL highly advantageous
Understanding of databases, servers and system infrastructure beneficial
Experience managing or being involved with full life cycle projects beneficial
Experience in post-system transition activities and support
Process design, implementation, and optimisation
Collaboration with developers and technical teams
Strong business partnering with stakeholders
Private medical healthcare provided by Medicover
MultiSport card
Benefit Cafeteria system
Veterinary care for your pet provided by PetHelp
Option to join a private insurance plan
An additional day off for your birthday
Tailored learning & development opportunities
Hybrid work model with a modern office in Warsaw city center
Disclaimer: Please ensure when applying for this role you are legally eligible to work/live in your location. Visa sponsorship or relocation costs will not be provided.
