Job description
Company Description
As Hungary’s most attractive employer in 2025 (according to Randstad’s representative survey), Deutsche Telekom IT Solutions is a subsidiary of the Deutsche Telekom Group. The company provides a wide portfolio of IT and telecommunications services with more than 5300 employees. We have hundreds of large customers, corporations in Germany and in other European countries.
DT-ITS recieved the Best in Educational Cooperation award from HIPA in 2019, acknowledged as the the Most Ethical Multinational Company in 2019. The company continuously develops its four sites in Budapest, Debrecen, Pécs and Szeged and is looking for skilled IT professionals to join its team.
Job Description
- Support the Messaging Team with various tasks
- Working on the end user tickets. (Microsoft Exchange/M365 related)
- Accurate, precise work, including pre- and post-documentation of each task
- Keeping SLAs by ensuring the quick handing of tickets.
Qualifications
Basic IT Knowledge
- Understanding of Windows Server fundamentals (user accounts, permissions, services).
- Familiarity with Active Directory basics (OU structure, users, groups, group policies).
- General networking concepts (IP, DNS, DHCP, firewalls).
- General mail and non-mail protocols: (SMTP, MAPI, IMAP, POP, HTTPS, ActiveSync)
- Familiarity email protection basics (Security Email Gateway, spam, spoofing, SSL certificates)
- Comfortable using PowerShell (running scripts, basic cmdlets, navigation, scripting fundamentals).
- Ability to follow documented procedures and perform repetitive admin tasks reliably.
Exchange Awareness
- Basic understanding of what Microsoft Exchange is and its role in enterprise email systems.
Soft Skills
- Strong willingness to learn and take guidance from senior engineers.
- Good communication skills for documenting issues and escalating when needed.
- Analytical mindset with attention to detail.
Nice-to-Have Skills
- Knowledge of Microsoft 365 admin portal basics.
- Familiarity with Exchange Online (part of Microsoft 365) and its purpose.
- Experience with Exchange 2019 administration basics (mailbox creation, distribution groups, mailbox permissions).
- Familiarity with Exchange hybrid concepts (on-prem + cloud coexistence).
- Exposure to mail flow troubleshooting (message tracking, queues, spam filtering).
- Understanding of security concepts (multi-factor authentication, role-based access control).
Qualifications
- English (B2)
- Work at least 100-140 hours in a month
- Commitment to at least 20-25 hours of work per week
- Active (or passive under 25) full-time student status for at least one year
Additional Information
\* Please be informed that our remote working possibility is only available within Hungary due to European taxation regulation.
