Job description
About Us
Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.
At Diligent, we’re building the future with people who think boldly and move fast. Whether you’re designing systems that leverage large language models or part of a team reimaging workflows with AI, you’ll help us unlock entirely new ways of working and thinking. Curiosity is in our DNA, we look for individuals willing to ask the big questions and experiment fearlessly - those who embrace change not as a challenge, but as an opportunity. The future belongs to those who keep learning, and we are building it together. At Diligent, you’re not just building the future - you’re an agent of positive change, joining a global community on a mission to make an impact.
Learn more at diligent.com or follow us on LinkedIn and Facebook
Position Overview
As a Software Engineer in Test II, you will work with product managers to understand the customer needs, design the functionalities, and translate requirements to test plans and crafting test cases. Your responsibilities encompass both manual and automated testing. Moreover, you’ll design systems and configurations to manage system load, as well as tackle performance-driven test cases and optimization scenarios.
You’ll have the full power of AWS at your disposal while you focus on building and testing Serverless solutions (either brand new or assisting in migrating services to Serverless). As part of our core governance teams, your team will fully own their services (from code to deployment and monitoring), you’llparticipate in feature design and architecture discussion and regularly demo to the entire department.
Key Responsibilities
Provide strong QA working across multiple teams and influencing engineering culture and practices.
Create and document test strategies and automated solutions for functional and non-functional testing.
Work in a collaborative environment where you regularly pair, plan, and execute tasks as a team and strive to optimize your team’s Lead Time, Deployment Frequency, Mean-time-to-recovery, and Change Failure Rate.
Create and review test scenarios and cases based on specifications, keep them updated, provide test estimates, and execute test cases.
Analyze test results, investigate failures, and accurately record and follow through on defects to resolution.
Familiarity with test management tools (e.g., JIRA, Zephyr).
Conduct testing and validation of automated processes to ensure accuracy and reliability.
Monitoring application performance and responding to incidents.
What you need to succeed
Strong proficiency in at least one programming language—JavaScript, Python/ Java.
Practical experience using log analysis tools such as OpenSearch, Splunk, ELK Stack, or similar platforms.
Bachelor’s degree in engineering, Math, or a related field with 3+ years of software QA experience.
Experience in both manual and automation testing by preparing exhaustive test cases (Regression, Integration, System, and/or Sanity Test cases).
Experience in UI automation testing, preferably with Cypress (or Playwright/selenium).
Experience with test data preparation, mocking & stubbing.
Good understanding of performance testing using JMeter/k6(Good to have).
Familiarity with test management tools (e.g., JIRA, Zephyr). Aware of end-to-end QA lifecycles.
Aware of continuous integration tools like Code Pipeline or Jenkins.
Experience or awareness of performance, load, and stress testing.
Good to have AWS experience that includes AWS Serverless Framework (Lambda, Fargate, etc.) testing, Monitoring & Observability services (like AWS CloudWatch), and Data warehousing ecosystem services.
What Diligent Offers You
- Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
- We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
- We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
- Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.
Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.
Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.
We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent’s EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at [email protected].
To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.
