Job description
Epic Application Analyst – Willow Ambulatory
2/16/26-6/26/26 (coverage for FMLA)
Must have current Willow Ambulatory certification
Position is mostly working tickets
Pay Rate: $80-85/hr
Fully remote
Required Qualifications
- Epic Willow Ambulatory Certification
- Experience supporting Epic systems, preferably in a pharmacy or clinical application environment.
- Understanding of medication workflows in an ambulatory or retail pharmacy environment.
- Strong troubleshooting, analytical, and problem-solving skills.
- Excellent interpersonal and communication skills.
- Ability to prioritize and manage multiple tickets simultaneously.
Preferred Qualifications
- Experience working in a healthcare IT service desk or ticket-driven environment.
- Pharmacy operations experience (technician or pharmacist background a plus).
- Familiarity with medication safety, formulary management, and pharmacy informatics best practices.
- Experience with cross-application integration (Beacon, Ambulatory, Cadence, Bridges).
