Job description
About Integrated Specialty Coverages
Integrated Specialty Coverages, LLC (ISC) is a growth stage technology and data-driven commercial insurance wholesaler leading innovation in the market.
Backed by one of the leading private equity firms, KKR, and led by a forward-thinking management team, ISC is combining the worlds of insurance and technology to create an Insurtech powerhouse. As a leading online distributor of insurance products for a range of industries and “Main Street USA”, we are looking for the right people to help us in our mission of achieving exponential growth. We strive to be the number one place to go for brokers and agents to source insurance. To accomplish this, we’re building a digitally focused team that deeply understands the intersection between user experience, data, and AI/ML to optimize the way we engage with our customers and partners.
Job Summary
The Wholesale Workers Comp Manager will lead ISC’s Workers Compensation Wholesale Division, with a primary focus on small-market construction accounts. This is a hands-on production role, responsible for managing a team of brokers and support staff, overseeing account placement and service delivery, and cultivating strong relationships with carriers and retail agents. The manager will report regularly to senior leadership on financial performance, key business metrics, market trends, and operational updates to support strategic decision-making.
Position Responsibilities
- Lead, mentor, and manage a team of brokers and support staff to achieve production and service excellence.
- Assign and oversee account workloads, ensuring quality and timeliness.
- Drive team performance through regular coaching, training, and accountability practices.
- Foster a culture of ownership, compliance, and customer-centric service.
- Collaborate with other business units within ISC
- Manage up to 40 Workers Compensation accounts per week, ranging from $1K–$200K in premium.
- Oversee new business solicitation and renewal processes with retail agents.
- Prepare market submissions and quote cover letters; negotiate with carriers to secure competitive terms.
- Engage in daily communication with underwriters and retail agency partners to ensure accurate and complete placement.
- Review policies and documentation for accuracy, completeness, and compliance.
- Handle escalated client service issues and ensure accurate, timely responses.
- Provide regular reporting for executive management on:
- Business unit financial performance (premium volume, revenue, loss ratios, etc.)
- Key performance indicators (turnaround times, close ratios, retention, etc.)
- Market conditions, emerging trends, and strategic outlook
- Operational updates and resource needs
- Collaborate with accounting and claims teams to resolve invoicing and cancellation issues.
- Contribute to division budgeting, goal-setting, and strategic planning.
- Ensure team compliance with licensing requirements, internal controls, and documentation standards.
- Oversee internal system updates, file management, and other administrative workflows.
- Support state-specific regulatory compliance and carrier guidelines.
- Act as the primary liaison with carrier partners for escalations, negotiations, and strategic discussions.
- Collaborate with carriers to stay informed of appetite changes, underwriting guidelines, and market shifts impacting Workers Compensation
Minimum Qualifications
- Bachelor’s degree in Business, Insurance, Finance, or related field required
- P&C Broker License required
- 7+ years of commercial insurance experience
- Minimum 3–5 years in a leadership or business unit management role, preferably in a wholesale brokerage or production underwriting environment
- Strong knowledge of Workers Compensation insurance
- Demonstrated ability to lead teams, manage performance, and deliver against financial and operational KPIs.
- Strong market relationships and proven success in carrier negotiations.
- Previous experience building or scaling a specialized book of business
- Excellent communication, organizational, and decision-making skills.
- Proficiency in Microsoft Office Suite and agency management systems.
- Ability to manage workload independently in a remote setting.
- Ability to work collaboratively with team members and other departments
- Strong desire to learn, explore new ideas, and seek out new knowledge
- Ability to be flexible, embrace change, and quickly pivot in response to shifting priorities
This role also offers bonus pay. Your ISC Talent Acquisition representative will share more details about the bonus component should you advance in the interview process.
The starting annual pay scale for this position is listed below. Actual starting pay will be based on factors such as skills, qualifications, training, and experience. In addition, the company offers comprehensive benefits including medical, dental and vision insurance, 401(k) plan with match, paid time off, and other benefits.
ISC’s salary ranges are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.
National Pay Range
$91,954—$114,942 USD
Benefits of Working at ISC
- Employee Ownership Program - every eligible employee shares in the financial rewards that grow when the company grows
- Professional development opportunities
- Owner Referral Program
- Work from home reimbursement for remote/hybrid roles
- Canary emergency financial assistance program
- Comprehensive medical, dental, vision
- Life/AD&D Insurance
- Confidential, Employee Assistance Program
- Health Savings Account, includes company contribution
- Short-term disability
- Voluntary benefits - supplemental accident, critical illness, hospital insurance
- Employee discounts
- 401(k) Plan with company match contribution
- Various Time Off Programs
- 11 company paid holidays
Applicants may contact the ISC HR department via e-mail or phone to request and arrange for an accommodation that will allow the applicant to successfully complete the application process. Applicants needing assistance may request accommodation at any time. Please contact ISC at [email protected] or 760-599-7242.
ISC believes in creating long-term relationships by being responsive and relevant and by consistently delivering value to our community of customers. Specifically, we focus on attracting, developing, and retaining the best talent for our business, challenging our people, demonstrating a “can-do” attitude, and fostering a collaborative and mutually supportive environment.
Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, gender, gender identity, sexual orientation, marital status, medical condition, genetic information, mental or physical disability, military or veteran status, or any other characteristic protected by local, state, or Federal law.
**Must be legally authorized to work in the United States.**
**ISC participates in the Federal E-Verify program**
