Job description
We’re Not Looking for Employees. We’re Looking for Builders.
Level Agency is hiring a sharp, proactive Account Manager — someone who thrives at the intersection of performance, collaboration, and client partnership. You’re a translator of data into strategy, a supporter of teams, and a champion of client success. You don’t just “manage” — you move things forward.
This Isn’t for Everyone.
We’re building something rare: a place where growth, truth, and high performance go hand-in-hand. You’ll thrive here if:
✅ You think like an owner — not a task manager.
✅ You know how to support and elevate a team, not just track tasks.
✅ You don’t wait for instruction — you lead with clarity and initiative.
✅ You get excited about using AI to supercharge your work.
And you’ll struggle here if:
❌ You need constant direction or hand-holding.
❌ Feedback feels like criticism instead of opportunity.
❌ You’re not ready to move fast and raise the bar.
About Level
We’re an AI-powered performance marketing agency—built for precision, designed to scale, and powered by a scientific mindset. At Level, we blend strategy, media, creative, and machine intelligence to deliver outcomes that matter. Every time. At scale.
We’ve been named one of Pittsburgh’s Best Places to Work and an Inc. 500 Fastest-Growing Company. Our clients range from ecommerce to B2B, education, healthcare, and beyond. And our team? Fully remote, deeply collaborative, and relentlessly driven.
Your Role (and Impact)
As an Account Manager, you’ll be the strategic connector between client goals, internal teams, and real results. You’ll lead accounts, guide execution, and ensure every deliverable moves the needle.
You’ll:
- Support the Team – Act as the operational backbone for the account team, helping ensure projects move efficiently and everyone has what they need to succeed.
- Own Client Relationships – Be the go-to partner for your clients. You’ll build trust, communicate proactively, and solve problems before they start.
- Manage the Work – Oversee daily execution across media and creative; ensure everything runs on time and exceeds expectations.
- Drive Performance – Collaborate with media strategists to analyze data, identify opportunities, and guide strategy.
- Tell the Story – Translate metrics into clear narratives and strategic recommendations.
- Handle Budgets – Own forecasting, budget tracking, and campaign pacing with precision.
- Stay Ahead – Keep clients and teams informed on the latest marketing and industry trends.
- Integrate AI – Use generative AI tools to streamline work, spark ideas, and improve execution.
Must-Have Experience
- 3+ years in an agency or client services environment.
- Proven success in performance marketing, including paid media execution and optimization.
- Experience supporting cross-functional teams to achieve ambitious goals.
- Financial fluency — you’ve owned budgets, forecasts, and media pacing.
- Excellent communication and presentation skills.
- Data-savvy — you can interpret campaign metrics and pivot strategy accordingly.
- Highly detail-oriented, organized, and accountable.
- Comfortable using (and learning) AI tools to increase speed and quality.
Nice-to-Have Experience
- Background in ecommerce, education, or B2B verticals.
- Familiarity with GA4, Looker Studio, or similar analytics platforms.
- Experience upselling or growing client accounts.
- Working knowledge of project management tools (e.g., ClickUp, Asana, etc.).
AI Expectations
At Level, AI is a skillset, not a side note. In this role, you’ll be expected to:
- Use tools like ChatGPT, Midjourney, Claude, and Perplexity to improve workflows and ideas.
- Document and share your learnings to support team growth and innovation.
- Continuously experiment and iterate — the best solutions come from refinement.
- Push through the discomfort of learning new tools and stay ahead of the curve.
- Treat AI as a strategic multiplier — not a crutch.
Our Core Values
No Ego, All In
- We don’t do “that’s not my job.” We win together.
Better Every Day
- We want the feedback—even when it stings.
Relentless for Results
- Activity is nothing without outcomes.
Driven by Truth
- We challenge assumptions and follow the data.
Compensation & Perks:
- Competitive salary based on experience
- Remote work from anywhere in the U.S.
- Unlimited PTO to rest, recharge, and do your best work
- 12 weeks of Paid Parental Leave
- 8 weeks of Paid Family Leave
- 12 Paid Holidays with 2 Additional Floating Holidays
- Summer Fridays (because high performance includes balance)
- Competitive Medical Plan Options tailored to your needs
- 100% Employer-Paid Vision & Dental Insurance
- Pet Insurance for your furry (or feathery) coworkers
- 401(k) Retirement Plan with 3% Employer Contribution – 100% Vested
- Performance Reviews Every 6 Months—we don’t believe in waiting a year to grow
- Career Advancement Opportunities mapped to clear outcomes
- Medical Travel Reimbursement
- $100 Monthly WFH Stipend for phone, internet, and electricity (paid quarterly)
- In-Person and Virtual Company Events—connection matters
- Peer-to-Peer Recognition Programs
- Concierge Support Services for personal scheduling and productivity help
- Employee Assistance Program (EAP) with access to mental health, legal, and financial counseling
Remote-First, U.S. Only
This is a remote role open to candidates located within the U.S. We are unable to sponsor visas at this time.
Level Is Built on Inclusion
We are committed to Diversity, Equity, Inclusion, and Belonging (DEIB). Level is proud to be an Equal Opportunity Employer. We prohibit discrimination and harassment of any kind and celebrate what makes you, you—regardless of race, gender identity, age, disability status, sexual orientation, or background.
Ready to Apply?
Click below and submit your resume. You’ll also be asked a few thoughtful questions—take your time. We care more about your thinkingthan your pedigree.
