JumpCloud Logo
An open directory platform for managing identities, devices, and access.

About JumpCloud

Founded in 2012, we build an open directory platform for managing identities, devices, and access. Our platform offers device management for Windows, Apple, Linux, and Android, along with cloud identity management, single sign-on (SSO), multi-factor authentication (MFA), cloud RADIUS, user management, and server access tools. We help IT teams and MSPs secure access with features like Zero Trust. We also use AI to automate IT and security management across all identity types. We serve over 250,000 organizations, including small to mid-sized businesses, in more than 160 countries. We’ve raised over $400 million in funding and partner with Google Workspace.

Mission & Values

Our mission is to build a cloud directory that changes how modern IT teams manage their work. Our core values are: Build Connections: We create authentic relationships through clear communication, empathy, and keeping our promises. Think Big: We encourage new ideas, challenge existing norms, and apply strategic thinking to complex issues. 1% Better Every Day: We constantly improve by using our experience and data to make better decisions and enhance our work.

Team & Culture

JumpCloud is a remote-first company with 501-1000 employees in 15 countries, including the U.S., India, Mexico, the United Kingdom, Singapore, Turkey, Lebanon, France, Germany, and Australia. We cultivate a culture that prioritizes customers and teamwork, building authentic connections and ensuring psychological safety. Employees collaborate across teams, focusing on customer and partner needs, and upholding integrity and transparency. Our culture values excellence, accountability for results, proactive planning, anticipating challenges, and acting decisively. We encourage continuous improvement. In our global environment, we value clear, agile communication across time zones and cultures, and we embrace new technologies like AI and automation. We welcome diverse ideas and backgrounds, empowering employees to contribute and make decisions.

Benefits & Perks

Our benefits packages vary by country. For employees in the USA, we offer comprehensive medical, dental, and vision insurance (including HSA options with employer contributions), an FSA, EAP, short- and long-term disability, life insurance, and a 401k savings plan with a company match. We also provide flexible paid time off, parental leave, and paid sick leave. In India, benefits include health insurance, parental leave, paid sick leave, term life and accident insurance, and health and wellness programs. Employees also receive entitlements like the Employees’ Provident Fund and Pension Scheme. For Mexico-based employees, our benefits cover health insurance, bi-monthly pay, vacation premium, food vouchers, a Christmas bonus, paid time off, parental leave, and sick leave. In the UK, we provide health insurance, annual leave, sick leave, parental leave, a competitive pension scheme, group income protection, life insurance, and wellness and employee assistance programs. In Singapore, employees receive paid time off, sick leave, parental leave, health and wellness benefits, and CPF contributions. Overall, we offer competitive benefits and clear career progression as a fast-growing global company. Specific benefits will be discussed with your recruiter.

Frequently Asked Questions

What products or services does JumpCloud offer?

JumpCloud provides a unified open directory platform for identity, access, and device management. Its services include device management for Windows, Apple, Linux, and Android, cloud identity management, single sign-on (SSO), multi-factor authentication (MFA), cloud RADIUS, user management, and server access and management. The platform also focuses on AI-powered IT for automating IT and security management across human, non-human, and agentic identities.

What is JumpCloud's work culture like?

JumpCloud fosters a remote-first, customer-obsessed, and team-first culture. The company emphasizes creating authentic connections, psychological safety, and active cross-team collaboration. Core cultural aspects include modeling integrity and transparency, relentlessly pursuing excellence, acting with urgency, and valuing continuous improvement. The culture promotes clarity and agility, effective communication across diverse global teams, and the adoption of new technologies. JumpCloud welcomes diversity in ideas and backgrounds and empowers employees to contribute and make decisions.

What are some of the employee benefits offered at JumpCloud?

Benefits at JumpCloud vary by country. In the USA, these include comprehensive medical, dental, and vision insurance, a 401k with match, flexible paid time off, parental leave, and short- and long-term disability. In India, benefits include health insurance, parental leave, and specific entitlements like Employees’ Provident Fund. UK employees receive health insurance, a competitive pension scheme, and annual leave. Overall, JumpCloud offers competitive benefits and opportunities for clear career progression, with specific details available through a recruiter.

What is JumpCloud's approach to the evolution of IT management?

JumpCloud started by reimagining the traditional directory services to provide a cloud-based solution for secure, frictionless access to resources from any device, addressing the shift towards cloud infrastructure and diverse operating systems. The company has since evolved its platform to be AI-powered, unifying IT management for human, non-human, and AI agentic identities. This approach aims to provide total visibility and control, consolidate management, and help organizations leverage AI as a competitive advantage.

When was JumpCloud founded?

JumpCloud was founded in 2012.

What industries and sectors does JumpCloud specialize in?

JumpCloud is active in the Device Management, Extend Ad/ldap To The Cloud, Software As A Service (saas), Cloud Identity Management, Single Sign-on, Cloud Radius, Multi-factor Authentication, User Management, and Server Access & Management markets.

How many people work at JumpCloud?

JumpCloud has 501-1000 employees.

Where does JumpCloud hire?

JumpCloud hires in 🇬🇧 United Kingdom, 🇮🇱 Israel, 🇮🇳 India, 🇲🇽 Mexico, 🇹🇷 Turkey, and 🇺🇸 United States.

Is JumpCloud hiring?

Yes! JumpCloud is actively hiring with 18 open remote jobs available now.

Does JumpCloud hire for remote and work from home roles?

Yes, JumpCloud is a remote-first company.

What is JumpCloud's website?

JumpCloud's website is www.jumpcloud.com .

Where to find JumpCloud on social media?

You can find JumpCloud on X (Twitter) , Facebook , and LinkedIn .

18 remote jobs at JumpCloud

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