Job description
About Us
Lincoln IT is a leading provider of IT solutions and managed services, supporting organizations across finance, legal, healthcare, and other industries. For over 25 years, we’ve built our reputation on technical expertise, exceptional client service, and a commitment to delivering secure, reliable, and scalable IT solutions.
Our Network and Security Operations Centers play a critical role in protecting our clients’ infrastructure and ensuring operational excellence. By joining our team, you’ll be part of a collaborative environment that values innovation, accountability, and professional growth.
Position Overview
We are looking for a motivated Junior NOC/SOC Analyst to join our operations team. This entry-level role is ideal for someone with a strong interest in IT infrastructure and cybersecurity who is eager to learn in a fast-paced environment. The Analyst will provide first-line monitoring and support for network performance and security events, escalating issues as needed to senior engineers.
Key Responsibilities
Network Operations (NOC):
Monitor network, server, and system health using monitoring tools.
Identify and escalate performance issues, outages, or service interruptions.
Perform basic troubleshooting and document findings in the ticketing system.
Assist with scheduled maintenance and routine operational checks.
Security Operations (SOC):
Monitor SIEM dashboards and security alerts.
Conduct initial analysis of suspicious activity and escalate confirmed incidents.
Assist with vulnerability scanning and reporting.
Follow documented playbooks for common security events.
Qualifications
Associate’s degree or coursework in Information Technology, Cybersecurity, or related field (or equivalent hands-on experience).
Basic understanding of networking concepts (IP addresses, firewalls, VPNs, DNS).
Familiarity with common cybersecurity threats (phishing, malware, brute force attacks).
Knowledge of or exposure to monitoring tools or SIEM platforms a plus.
Strong communication and documentation skills.
Preferred Certifications (Nice to Have)
CompTIA A+ or ITF+
CompTIA Network+ or Security+
Any relevant vendor certifications (Microsoft, Cisco, etc.)
Core Competencies
Eagerness to learn and grow in IT operations and cybersecurity.
Ability to follow processes and escalate issues appropriately.
Detail-oriented with strong problem-solving skills.
Team player with good interpersonal skills.
What We Offer:
Competitive base salary + performance-based incentives
Comprehensive benefits package
Opportunities for career advancement and professional development
A collaborative and fast-growing team environment
