Job description
About Moneybox
At Moneybox, our mission is to help people save and invest for their future. Every feature, every product, and every decision we make is powered by data. We know that to build trust and deliver a world-class experience, our data must be as reliable and secure as the financial services we provide. We’re looking for a passionate and strategic Customer Data Management Lead to lead the charge on this mission.
Your role in a nutshell
As our Customer Data Management Lead, you won’t just be a guardian of our data—you’ll be responsible for designing the processes, policies and approaches that ensure our customer data is trustworthy, authentic, and timely for every critical business decision. You will be a key driver in ensuring a scalable, mature data ecosystem, embedding architectural best practices for data storage, optimisation, and transport as a core design principle across our entire organisation.
What you’ll do
- Systems and technical processes: Architect the systems and technical processes for managing our customer data, including databases, pipelines, and storage systems. You will ensure that our data architecture is designed to enforce governance requirements for security and traceability, building the technical foundations for a secure and reliable data ecosystem.
- Operationalise Governance: Translate strategic data governance policies and rules into practical, technical requirements. This includes robust data models, schemas, and data pipelines that enforce data security, quality, and provenance from the moment data is collected.
- Ensure Data Provenance and Lineage: Take technical ownership of data provenance and lineage to ensure that we are building a single, authoritative source of truth. You will work with the technology team to suggest and support their implementation of tools and algorithms to automatically capture and document data flow and transformations, ensuring we can always trace the journey of our data for trust and regulatory compliance.
- Combat Data Staleness: Ensure that we are implementing technical systems for continuous monitoring and proactive mitigation of stale data. You’ll define what “fresh” data means for different business needs, such as fraud detection versus marketing analytics, and set up automated alerts to flag delays before they impact business decisions.
- Drive Master Data Management (MDM) & Data Quality: Lead the effort to create a consistent and unified view of our critical data. This is a hands-on role where you will oversee data quality through our data catalogues and work closely with data stewards to enforce policies, manage metadata, and address data issues on a day-to-day basis.
- Collaborate and Champion Standards: Work closely with our data engineering, IT, and compliance teams to ensure policies are not only defined but also implemented effectively. You will advocate for data’s value across the company, turning complex technical insights into clear, actionable stories for both technical and non-technical stakeholders.
Who you are
- You have senior-level experience in data governance, data management preferably within the fintech industry.
- You have a strong understanding of data governance frameworks (e.g., DAMA DMBOK).
- You possess a deep understanding of data architecture, data modeling, and the technical aspects of data storage, transport, and optimisation.
- You are a natural leader with excellent project management, communication, and collaboration skills. You can build consensus and influence stakeholders across the organisation.
- You have hands-on experience with modern data governance and cataloging platforms and have a deep understanding of data lineage and provenance concepts.
What’s In It For You?
- The opportunity to build something from the ground up and make a tangible impact on our core business.
- Access to the latest data governance tools and technologies to help you succeed.
- A collaborative and compliance-focused work environment where your contributions are valued and celebrated - people won’t be fighting you, they’ll be begging for you to get involved!
- The opportunity to join a fast-growing, award-winning and super ambitious startup
- Work with a friendly team of highly motivated individuals
- Be in an environment where you are listened to and can actually have an impact
- Thriving collaborative and inclusive company culture
- Company shares
- Company pension scheme
- Hybrid working environment
- Home office furniture allowance
- Personal Annual Learning and Development budget
- Private Medical Insurance
- Health Cash Plan (cashback on visits to the dentist & opticians etc)
- Cycle to work scheme
- Gympass subscription to a variety of gyms and wellbeing apps
- Enhanced parental pay & leave
- 25 days holiday + bank holidays with additional days added with length of service.
- Our office is in London, by the Oxo Tower
Our Commitment to DE&I:
At Moneybox, we promote, support and celebrate inclusion, diversity and equity for all, so that everyone can bring their full selves to work. We believe that diversity drives innovation, and that if our team is representative of our community of customers, we can better support their needs. To ensure our recruitment processes provide an equal opportunity for all applicants to succeed, we encourage you to let us know if there are any adjustments that we can make. We are open-minded and always willing to go the extra mile to ensure all applicants can present their full self and potential
Working Policy:
We have a hybrid policy that includes 2 days from our London office and 3 from home. If the role states it is either hybrid or remote candidates must be based within the UK.
Visa Sponsorship:
At this time we cannot offer visa sponsorship for this role and we cannot consider overseas applications.
Please read before you apply!
Please note if offered a position, the offer is conditional and subject to the receipt of satisfactory pre-employment checks which we will conduct such as criminal record and adverse credit history checks. As a regulated financial business, an adverse financial history could impact your suitability for the role. If you are aware of anything that could affect your suitability for the role, please let us know in advance.
By sending us your application you acknowledge and agree to Moneybox using your personal data as described below.
We collect applicants’ personal data to manage our recruitment related activities. Consequently, we may use your personal data to evaluate your application, to select and shortlist applicants, to set up and conduct interviews and tests, to evaluate and assess the results, and as is otherwise needed in the recruitment process generally.We do not share your personal data with unauthorised third parties. However, we may, if necessary, share your personal data to carefully selected third parties acting on our behalf. This may include transfers to servers and databases outside the country where you provided us with your personal data. Such transfers may include for example transfers and/or disclosures outside the European Economic Area and in the United States of America.
If you are unsuccessful in your application, we may keep your details on file so that we can tell you about other suitable vacancies which may be of interest to you when they arise in the future. If you would like to reach us then please email: [email protected]. If you would rather we did not keep your details on file, you can contact us at: [email protected]
