Job description
Job Brief
We are looking for an experienced operations manager to join our Investment Operations team who is excited to work at a growing and innovative business. You would join our brilliant management group in leading and overseeing our investment processes, ensuring smooth and efficient workflows, and implementing best practices. This role involves managing a team, optimising processes, and collaborating with various internal and external stakeholders to strive for operational excellence that underpins a seamless customer experience.
What you’ll do
You will work directly with Platform, Compliance and Customer Operations and other key teams to oversee our investment operations. Key elements of the role will be:
Managing and mentoring the team, providing guidance, support, and performance management.
Identifying and implementing improvements to operational workflows, including trade processing, settlement, reconciliations, and other key processes, to enhance efficiency and accuracy.
Feeding into the operational build of and impact of new products and functionalities.
Aiding in incident management where issues arise; escalating in line with policy and managing key stakeholders.
Reviewing and approving payment instructions and reconciliations.
Ensuring adherence to relevant regulations and industry best practices, implementing and maintaining robust control frameworks. This includes, but is not limited to, compliance with the CASS rules and HMRC regulation.
Interacting with key providers, including our brokers and banks.
Leading and participating in operational change projects, system upgrades, and other initiatives aimed at enhancing the investment operations function.
Developing and tracking key performance indicators (KPIs) and metrics to assess the effectiveness of investment operations and identify areas for improvement.
Who You Are
- A dynamic, self-motivated operations professional who is keen to contribute to work.
- An experienced people manager, with the ability to motivate and inspire.
- Strong and consistent attention to detail.
- Able to see issues through to resolution.
- Excited about being part of a fast-growing company that’s trying to make a positive mark on the world.
Experience & Skills
- A minimum of 5 years experience at a UK regulated financial institution.
- Relevant experience in areas such as dealing, settlement, corporate action management.
- Experience managing others.
- Exposure to key regulations, such as the FCA CASS rules.
- Ideally, a relevant qualification such as a CISI certificate.
- Confident in communicating and presenting to senior management.
Our Commitment to DE&I
At Moneybox, we promote, support and celebrate inclusion, diversity and equity for all, so that everyone can bring their full selves to work. We believe that diversity drives innovation, and that if our team is representative of our community of customers, we can better support their needs. To ensure our recruitment processes provide an equal opportunity for all applicants to succeed, we encourage you to let us know if there are any adjustments that we can make. We are open-minded and always willing to go the extra mile to ensure all applicants can present their full self and potential
Working Policy:
We have a hybrid policy that includes 2 days from our London office and 3 from home. If the role states it is either hybrid or remote candidates must be based within the UK.
Visa Sponsorship:
At this time we cannot offer visa sponsorship for this role and we cannot consider overseas applications.
Please read before you apply!
Please note if offered a position, the offer is conditional and subject to the receipt of satisfactory pre-employment checks which we will conduct such as criminal record and adverse credit history checks. As a regulated financial business, an adverse financial history could impact your suitability for the role. If you are aware of anything that could affect your suitability for the role, please let us know in advance. By sending us your application you acknowledge and agree to Moneybox using your personal data as described below.
We collect applicants’ personal data to manage our recruitment related activities. Consequently, we may use your personal data to evaluate your application, to select and shortlist applicants, to set up and conduct interviews and tests, to evaluate and assess the results, and as is otherwise needed in the recruitment process generally.We do not share your personal data with unauthorised third parties. However, we may, if necessary, share your personal data to carefully selected third parties acting on our behalf. This may include transfers to servers and databases outside the country where you provided us with your personal data. Such transfers may include for example transfers and/or disclosures outside the European Economic Area and in the United States of America.
If you are unsuccessful in your application, we may keep your details on file so that we can tell you about other suitable vacancies which may be of interest to you when they arise in the future. If you would like to reach us then please email: [email protected]. If you would rather we did not keep your details on file, you can contact us at: [email protected]
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