Client Services Associate

💰 $65k-$75k
🇺🇸 United States - Remote
💬 Customer Service🟢 Entry Level

Job description

About Ogury

Ogury is a global adtech company that delivers Personified Advertising solutions grounded in privacy to brands, agencies and publishers by focusing on targeting personas, not people.

We deliver relevant audiences at scale and on quality publisher inventory thanks to our exclusive data, which is meticulously collected and crafted from millions of self-declared customer surveys, enriched with billions of impactful data points, and refined by AI. This results in audience insights and performance not available through any other adtech platform.

Founded in 2014, Ogury is a global organization with a diverse team of 500+ people across 19 countries.

At Ogury, our vision unites us all. But we know that it takes people from all walks of life to come together and make it happen. We embrace and celebrate what makes us different, creating a unique and winning culture where everyone feels safe, has access to the same opportunities, and is excited about bringing their most authentic self to work. Everyday.

Together we’re changing the face of adtech with values that inspire excellence, standards that encourage a leadership mindset, and an inclusive workplace where Ogurians are engaged and know they belong.

Working at Ogury

At Ogury, we pledge to provide all our team members with an equitable voice across our company and community. We understand that to have Ogurians who are engaged, respected, and who feel proud to belong, means creating a safe space where everyone feels comfortable bringing their most authentic selves to work. Everyday.

About the Role

Join our dynamic Client Services Team in New York City and play a vital role in executing high-impact digital campaigns across the US East, US Central, and Canadian markets.

This role is an exceptional opportunity to gain hands-on experience and learn the core mechanics of our business, setting you up for a successful career in digital media operations and customer success.

You will work closely with both Campaign Management and Customer Success to ensure seamless delivery and client satisfaction.

What you will be doing

  • Campaign Preparation & Launch: Act as the final gatekeeper for campaign assets (e.g., tags and creatives), meticulously reviewing them to ensure they are complete and adhere to technical specifications before activation.
  • Operational Execution: Support Campaign Managers by building and configuring both Managed and Programmatic campaigns directly within the Ogury One platform.
  • Quality Assurance (QA): Conduct rigorous Post-Launch Quality Assurance to verify campaign setup accuracy and flawless execution across all platforms.
  • Proof of Performance & Reporting: Capture evidence of live campaign activation and create polished, client-facing PowerPoint decks demonstrating successful launch.
  • Financial Closing: Own the final step in the campaign lifecycle by accurately completing monthly billing and reconciliation to ensure timely and correct invoicing.

What you will bring to Ogury

  • Experience: 1-2 years of professional experience in digital media, ad operations, or a related field.
  • Technical Familiarity: Direct experience with or understanding of ad tags and verification tags from systems like DCM, DoubleVerify, and IAS.
  • Agency Background (Preferred): Previous experience working at or closely with a media or advertising agency is a strong plus.
  • Software Proficiency: High proficiency in the Microsoft Office Suite, particularly Excel (for data handling and reporting) and PowerPoint (for client-facing decks).
  • Soft Skills: Strong attention to detail, organizational skills, and a proactive, team-oriented mindset.

$65,000 - $75,000 a year

In compliance with state specific Pay Transparency Acts, we strive to provide this same visibility towards compensation for all of our teams, globally.

The salary for the Client Services Associate role is: $65,000 - $75,000 annually, in addition to annual variable compensation, dependent upon relevant experience and location.

Applications will close on November 30, 2025.

How Ogury supports you

At Ogury, we believe in taking care of our team members and providing a work environment that supports both professional growth and personal well-being.

While benefits may vary by location, here’s a glimpse of what you can typically expect when you join our team:

- A competitive compensation package

- Flexibility in working hours and location

- Comprehensive benefits coverage

- 401K plan with a company match

- Generous holiday and leave allowance, in addition to national holidays

- A strong focus on the well-being of our team members, with access to both physical and mental health resources

- And more

We thank you in advance for your interest in Ogury!

#LI-HP1 #LI-Hybrid

Our Commitment

At Ogury, we are committed to fostering an inclusive workplace by providing equal employment opportunities to all. We will consider all qualified applicants without discrimination based on any characteristic protected by applicable laws.

We are committed to providing an accessible and inclusive candidate experience. If you require accommodations during the recruitment process, please contact us. In accordance with applicable laws, we will work with you to provide reasonable support and ensure a fair hiring process.

Please note that this position is for an existing vacancy and is open to all qualified candidates.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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