Job description
Who is Taco Bell?
Taco Bell was born and raised in California and has been around since 1962. We went from selling everyone’s favorite Crunchy Tacos on the West Coast to a global brand with 8,200+ restaurants, 350 franchise organizations, that serve 42+ million fans each week around the globe. We’re not only the largest Mexican-inspired quick service brand (QSR) in the world, we’re also part of the biggest restaurant group in the world: Yum! Brands.
Much of our fan love and authentic connection with our communities are rooted in being rebels with a cause. From ensuring we use high quality, sustainable ingredients to elevating restaurant technology in ways that hasn’t been done before… we will continue to be inclusive, bold, challenge the status quo and push industry boundaries.
We’re a company that celebrates and advocates for different, has bold self-expression, strives for a better future, and brings the fun while we’re at it. We fuel our culture with real people who bring unique experiences. We inspire and enable our teams and the world to Live Más.
At Taco Bell, we’re Cultural Rebels. Want to join in on the passion-fueled fun? Learn more about the career below.
About the Job:
The Ecomm Purchase Journey Senior Product Manager facilitates work on a key Ecommerce function and is responsible for the reliability and ease of our purchase funnel and payment experience. They serve as a subject matter expert for the purchase workstream, from platform integrations to localized behavior and E2E team member and customer experiences. This role will leverage a range of program and product management skillsets, applying agile methodologies to manage the sprint team’s activities and deliver the prioritized roadmap to measurable results. The Senior Product Manager will collaborate with restaurant operations, marketing, engineering, and design to define and ship excellent products while actively mitigating risks and managing issues to ensure the release is delivered successfully. This role will report to the Ecomm Purchase Journey Group Product Manager.
With this role, the opportunities are endless. You will be an important part of the exciting transition Taco Bell is making in digitization of the business. You’ll help Taco Bell continue to transform and innovate the Quick Service Restaurant industry and shepherd a highly strategic platform for the business.
The Day-to-Day:
- Support product discovery within the purchase flow, leveraging data and customer understanding to identify problems to solve and defining new capabilities to add to the product backlog.
- Manage and refine the prioritized backlog and drive cross-functional prioritizations based on strategic business impact and value, balancing immediate customer needs or pain points with long-term opportunities and cross-functional objectives and constraints.
- Deliver measured improvements to revenue and customer satisfaction through strategic objectives, vision creation, and assisting in day-to-day product delivery
- Work closely with solution architects and development teams to understand the technology enablers or constraints for new product ideas; finalize product requirements to include business, customer, and technical goals and constraints.
- Organize and lead team through discovery, ideation and creative problem solving, rapid prototyping, end-to-end solutioning, communication planning, execution, and reporting.
- Engage and manage stakeholders; build cross-functional partnerships to ensure that projects align with evolving technology, journeys, and organizational standards for architecture, security, and portfolio standards/ methodologies.
Is This You?
- Bachelor’s Degree or equivalent years of experience
- At least 8 years of experience building and executing a strategic roadmap of capabilities and related initiatives in areas of responsibility
- Proficiency with Visio, JIRA/Confluence, and agile methodologies/scrum ceremonies is preferred
- Demonstrated ability to analyze data and develop fact-based recommendations to solve problems, using structured methodologies (customer journey mapping, design thinking, business process design, A/B testing)
- Proven ability to lead a combination of direct and virtual team members in a collaborative environment with demonstrated ability to manage vendors and build strategic partnerships
- Outstanding written and verbal presentation skills with the ability to effectively manage stakeholder communications and involvement as well as run product team meetings
Work-Hard, Play-Hard:
- Hybrid work schedule (onsite expectation Tues, Wed, Thurs) and year-round flex day Friday
- Onsite childcare through Bright Horizons
- Onsite dining center and game room (yes, there is a Taco Bell inside the building)
- Onsite dry cleaning, laundry services, carwash,
- Onsite gym with fitness classes and personal trainer sessions
- Up to 4 weeks of vacation per year plus holidays and time off for volunteering
- Generous parental leave for all new parents and adoption assistance program
- 401(k) with a 6% matching contribution from Yum! Brands with immediate vesting
- Comprehensive medical & dental including prescription drug benefits and 100% preventive care
- Discounts, free food, swag and… honestly, too many good benefits to name
Salary Range: $118,600 to $153,400,000 annually + bonus eligibility + benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.
At Taco Bell, we Live M á s and invite you to do the same. Take a seat at our table. Bring your voice. Bring you, just as you are, a Cultural Rebel. We want you to be your best self!
Taco Bell is proud to be an equal opportunity employer and is committed to equity, inclusion, and belonging for all dimensions of diversity. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other protected characteristic.
Taco Bell is committed to working with and providing reasonable accommodation to applicants with disabilities or special needs.
US Job Seekers/Employees - To view the “Know Your Rights” poster, click here: https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal. You may also access Taco Bell’s Pay Transparency Policy Statement.
Employment eligibility to work with Taco Bell in the U.S. is required as the company will not pursue visa sponsorship for this position.
California Residents: For more information about the categories of personal information we collect from you and how we use, sell, and share that information, please see our Privacy Notice for California Employees at https://jobs.tacobell.com/wp-content/themes/jobs.tacobell.com-2024/assets/build/doc/Employee+Privacy+Notice+%28TB%29+%2820230701%29_2024%2811-15-2024%29-Final.pdf
