Job description
About the Team
Trendyol Express is the next-generation, global delivery platform that prioritizes customers, leveraging cutting-edge technology, flexible operational infrastructure, and a dedicated, strong team. With a fast-paced and collaborative culture, we overcome challenges through data, agility, and teamwork. As we expand across regions, we set new standards in logistics โ delivering impact at every step.
About The Role
As a Cross Border Operations Professional, you will be the link between Trendyol Express and our international logistics partners. Youโll help build and run our operations from the ground up, manage first-mile coordination between warehouses and cargo partners and track their performance. By following key KPIs and taking action when needed, you’ll ensure smooth and reliable deliveries. Youโll also create simple and effective solutions to improve operations and offer the best possible delivery experience to our customers.
Responsibilities
- Building and running a start-up business operation from scratch
- Manage first-mile coordination between our warehouse and cargo partners and follow up on their performance as a stakeholder management scope
- Follow KPI’s and perform corrective activities in case of needs
- Create effective solutions to operational problems
- Create new alternative solutions to give the best delivery experience to customer
Expected Qualifications
- Bachelorโs degree from reputable universities (engineering, business administration, economy, etc.)
- Minimum 3 years of experience in e-commerce and/or retail logistics
- E-commerce and/or cross-border logistics experience, air and/or road cargo transportation, and project management know-how are a must
- Experience in related operations such as e-fulfillment, cross-dock, cargo/distribution, etc. is a plus
- Customer and solution-oriented, having an analytical mindset, customer and result-oriented approach, conflict management skills
- Good at with MS Office programs
- Fluency in English
- This position includes specialist, senior specialist experiences
Preferred Qualifications
-Experience working with international stakeholders or multicultural teams
-Familiarity with customs regulations and international trade compliance
-Knowledge of international delivery models (e.g. DDP, DAP, incoterms)
What We Offer
- Hybrid working model with flexibility: a schedule that helps you find the right balance between flexibility and team bonding, including work-from-abroad opportunities and a summer working model.
- Customisable FlexBenefits budget: Adjust your daily meal allowance, choose your health insurance package (and extend it to your spouse or children), and pick from additional benefits like fuel support or Trendyol shopping credits.
- Well-being support: Access to location-based in-house doctors, as well as psychologist and dietitian support, and HPV vaccination provision.
- Personalised training allowance and learning opportunities: Use your annual budget for any training or conference of your choice, explore our Learning Management System (LMS) anytime, and join in-person learning sessions offered throughout the year.
- Responsibility from day one: Take full ownership from the start in a culture where every voice is heard and valued.
- A diverse, international team: Collaborate with global peers across our offices in Berlin, Amsterdam, Dubai, and beyond, in a startup-spirited and collaborative environment.
- Opportunities to grow with the best: Tackle meaningful challenges, develop through hands-on experience, and grow with the support of expert guidance and global mentoring.
- Meaningful connections beyond tasks: Be part of team rituals, events, and social activities that help us stay connected and inspired.
Take the Next Step
If this role excites you, apply today, we look forward to taking the next step with you.
Want to get to know the team better first? Explore our Career Website, LinkedIn, or YouTube to learn more about #LifeatTrendyol and how we work.
