Job description
Tucows (NASDAQ:TCX, TSX:TC) is possibly the biggest Internet company you’ve never heard of. We started as a simple shareware site in 1993 and have since grown into a stable of businesses: Tucows Domains, Ting Internet and Wavelo.
We embrace a people-first philosophy that is rooted in respect, trust, and flexibility. We believe that whatever works for our employees is what works best for us. It’s also why the majority of our roles are remote-first, meaning you can work from anywhere you can connect to the Internet!
Today, over one thousand people work in over 20 countries to help us make the Internet better. If this sounds exciting to you, join the herd!
About the Opportunity
We’re looking for a people-focused Payroll Analyst who takes pride in accuracy, collaboration, and delivering a great employee experience. This role is responsible for ensuring the timely and accurate processing of Canadian payroll while upholding the highest standards of compliance, data integrity, and service. The Payroll Analyst plays a key role in supporting both the Payroll and Finance teams through reconciliations, reporting, and process improvements. As a subject matter expert in Canadian payroll, you’ll partner across functions to maintain accuracy, streamline operations, and support our people with care and professionalism.
Key Responsibilities
Process biweekly payroll for Canadian hourly and salaried employees, including commissions, bonuses, reimbursements, taxable benefits, and terminations.
Support the transition from iiPay to ADP, ensuring data accuracy, system alignment, and process improvements.
Audit time and attendance data, reconcile payroll liabilities, and validate T4s, ROEs, and annual filings.
Maintain and update employee information in HRIS, validating new hires, promotions, and compensation changes.
Ensure compliance with payroll legislation and support internal audits, SOX reviews, and government reporting.
Partner closely with HR and Finance to resolve payroll issues and provide responsive, professional support to employees.
Administer benefits and RRSP programs, including deductions, vendor reporting, and reconciliations.
Liaise with CRA, Revenu Québec, and Service Canada on payroll and compliance matters.
Knowledge, Skills, and Abilities
Strong knowledge of Canadian payroll legislation, taxation, and reporting requirements.
Proven ability to meet strict deadlines with accuracy and attention to detail.
Excellent analytical, organizational, and problem-solving skills.
Strong collaboration and communication skills with a customer-service orientation.
High level of confidentiality, integrity, and discretion in handling sensitive information.
Experience reconciling payroll and benefit accounts and preparing related journal entries.
U.S. or global payroll experience is considered a strong asset.
Proficiency in HRIS and payroll systems; strong Excel skills required.
Qualifications
Post-secondary education in Accounting, Finance, or a related discipline.
3–5 years of hands-on experience in Canadian payroll processing.
Advanced knowledge of third-party payroll systems (e.g., ADP, iiPay, Ceridian).
PCP certification (Payroll Compliance Practitioner) preferred.
Experience working with cross-border (US/Canada) payrolls considered an asset.
The base salary range for this position is $72,680 to $85,500. Range shown in $CAD for Canadian residents. Other countries will differ. Range may vary on a number of factors including, but not limited to: location, experience and qualifications. Tucows believes in a total rewards offering that includes fair compensation and generous benefits
Want to know more about what we stand for? At Tucows we care about protecting the open Internet, narrowing the digital divide, and supporting fairness and equality.
We also know that diversity drives innovation. We are committed to inclusion across race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status. We celebrate multiple approaches and diverse points of view.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.
Tucows and its subsidiaries participate in the E-verify program for all US employees.
Learn more about Tucows, our businesses, culture and employee benefits on our site here.
