Job description
Company Description
Ubisoft is a global leader in gaming with teams across the world creating original and memorable gaming experiences, from Assassin’s Creed, Rainbow Six to JustDance and more. We believe diverse perspectives help both players and teams thrive. If you’re passionate about innovation and pushing entertainment boundaries, join our journey and help us create the unknown!
Job Description
Within the Customer Relationship Management (CRM) Department, and in constant contact with product managers and subsidiaries, you will support the CRM Operations Specialist in deploying campaigns across web channels.
You will coordinate communication campaigns to build customer loyalty and attract new consumers. You may also be involved in cross-functional projects depending on CRM activity.
Campaign setup on selected CRM channels:
- Gather campaign requirements
- Coordinate campaign execution
- Ensure proper deployment of communications
- Guarantee smooth operations and compliance with collaboration processes with internal stakeholders
- Manage the planning of the different communication channels
Analyze & optimize CRM campaigns:
- Monitor campaign performance and progress
- Identify pain points across campaigns using performance indicators
- Provide recommendations and suggestions for CRM campaign improvements
- Ensure proper documentation of operated channels
Qualifications
- You are a student, autonomous, rigorous, diplomatic, proactive, and highly organized
- You are fluent in English (written and spoken)
- You can coordinate projects across multiple stakeholders and are eager to learn about CRM and Digital Marketing
- Ideally, you have some experience in CRM, knowledge of Salesforce Marketing Cloud and HTML, as well as a good understanding of the video game market
- If you are looking for a unique experience in the gaming industry and are ready to take on an exciting challenge, we’d love to hear from you!
Additional Information
Recruitment process
If your application is chosen, you will be contacted by a member of the Campus Team to schedule a phone exchange in order to determine if the job description matches your profile, but also what you are looking for.
Finally, an interview will be organized (on site or through Teams) with your future manager.
Benefits as a Trainee at Ubisoft
- Internship reward according to the studies level.
- Meal voucher Swile Card, 50% refund of travel pass, 1 day-off per month
- Ticket reduction (concerts / shows), access to the Ubisoft gym at preferential price.
Ubisoft ensures the development of an inclusive work environment which mirrors the diversity of our gamers community.
Ubisoft offers the same job opportunities to all, without any distinction of gender, ethnicity, religion, sexual orientation, social status, disability or age.
Ubisoft question box
How should I prepare my application to Ubisoft?
First, read the job description carefully in order to highlight your relevant experiences and skills for this position! A personalized and well-detailed resume will certainly allow you to stand out 😉
Cover letter or not? Between both, we’ll always prefer a few lines explaining your interest in the internship /apprenticeship, rather than a long generic copy / paste! A dedicated space is also specifically provided for this purpose when you apply on our site.
I don’t know the video game industry. Do I fit into Ubisoft?
A lot of our employees are not huge fans of video games. At Ubisoft, we are looking for people who are passionate about their specialties, their jobs or entertainment in general.
What can I expect during an internship or apprenticeship at Ubisoft?
From your very first days, you will attend a Welcome Session introducing you to Ubisoft, its organisation and your working environment for the coming months. Your manager and your team will support you on a daily basis, both during your first few weeks and throughout your entire experience!
Once you are autonomous, your tasks will be varied and give you a sense of responsibility, regardless of the type of contract. Working at Ubisoft means working on real projects on a day-to-day basis.
A dedicated Teams group will also allow you to interact with other interns and apprentices.
What is Ubisoft’s remote work policy?
We embrace a hybrid work model helping you stay connected with your team and aligned with business priorities, while giving you the opportunity to maintain your work-life balance. Note that some roles are fully office-based and are not eligible for hybrid work.
Under our hybrid working model, you will work three days a week at our offices and will be able to work from home up to two days a week.
What are Ubisoft social engagements?
We are working to enrich players’ lives through unique and memorable gaming experiences and by improving the positive impacts of our games. To get there, we are creating a safer, more inclusive work environment, we are giving back to the communities where Ubisoft operate by working with local non-profit partners and by working to reduce the environmental impact of our business. Get to know more on this topic on our Social Impact website page
I have a disability; how could I apply?
All our recruitment teams are aware of disability issues. Therefore, you can apply normally via our Smartrecruiters platform by attaching your resume and cover letter. If you need any adjustment of the recruitment process, especially when it involves video interviews, don’t hesitate to state it during your application and / or contact the Handicap Mission team by email ([email protected]).
Consultez ce guide qui a pour but de vous accompagner dans votre candidature, et découvrez nos actions pour encourager plus de diversité et d’inclusion.
