Job description
Company Overview:
PartsBase Inc. is the world’s largest online Aviation Marketplace and Community. Our global community is comprised of over 7,600 companies accessing our technology in over 217 countries & territories. We work with some of the biggest brands in aviation including Delta, Northrop Gruman, AvAir, Heico, Chevron, Air France Industries, and Air Australia.
PartsBase offers a FULLY remote environment where one can work at the forefront of where the aviation business meets technology. Imagine getting to work with peers worldwide, implementing business technology projects that challenge the boundaries.
Life at PartsBase:
One of the top benefits of working at PartsBase is the culture. We are a TEAM-focused organization, and everyone celebrates each other’s successes. Our inclusive culture welcomes all employees and values their unique contributions to our success. Our clients tell us time and time again that our people set us apart from the competition. We naturally strive to hire the very best talent. The ideal candidate is a motivated, well-organized individual who has a deep understanding of prospecting and developing strong relationships with customers.
Position Summary:
The Collector is responsible for managing and collecting outstanding accounts receivables from customers. This role plays a critical part in ensuring timely payments, maintaining positive customer relationships, and supporting overall cash flow and working capital objectives.
This Position is with Ultimate Water
Key Responsibilities:
Monitor and manage assigned customer accounts to ensure timely collection of payments
Contact customers via phone, email, and written correspondence regarding overdue invoices
Investigate and resolve customer billing issues or disputes in a timely and professional manner
Maintain accurate records of collection activities and customer communications in the ERP or accounting system
Collaborate with internal departments (e.g., Sales, Customer Service, Billing) to resolve issues delaying payment
Recommend accounts for escalation, credit hold, or write-off as necessary
Prepare and distribute aging reports, collection status updates, and other reports as requested
Ensure compliance with company credit and collection policies
Required Qualifications:
High school diploma or equivalent (Associate or Bachelor’s degree in Accounting or Business preferred)
2+ years of experience in collections, accounts receivable, or a related finance role
Strong communication and negotiation skills
Detail-oriented with strong organizational and follow-up abilities
Proficient in Microsoft Excel and accounting systems (e.g., QuickBooks)
Ability to manage multiple tasks and meet deadlines under pressure
Knowledge of credit and collection laws and best practices
Preferred Skills:
Experience working in a high-volume, B2B collections environment
Familiarity with dispute resolution and credit management processes
Fluency in English, Spanish a plus
