Job description
Company Description
👋🏼 We’re Nagarro.
We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital mediums, and our people exist everywhere in the world (18000+ experts across 38 countries, to be exact). Our work culture is dynamic and non-hierarchical. We’re looking for great new colleagues. That’s where you come in!
Job Description
REQUIREMENTS:
- Total experience 11+ years.
- Strong working experience Salesforce project delivery, ensuring alignment with business objectives.
- Develop detailed project plans, define scope, allocate resources, and track progress.
- Collaborate with stakeholders, including business leaders, technical teams, and end-users, to gather requirements and define project goals.
- Oversee project risks, issues, and dependencies, implementing mitigation strategies as needed.
- Ensure Salesforce solutions align with best practices, compliance, and security requirements.
- Manage project budgets, timelines, and reporting to stakeholders on progress and risks.
- Facilitate effective communication and coordination between teams, vendors, and clients.
- Drive Agile methodologies, ensuring efficient sprint planning, execution, and retrospectives.
- Provide leadership, mentorship, and guidance to project teams and Salesforce developers.
- Conduct post-project evaluations to improve future implementations.
- Strong understanding of Salesforce products (Sales Cloud, Service Cloud, Marketing Cloud, etc.).
- Proven ability to lead cross-functional teams in a fast-paced environment.
- Excellent knowledge of Agile, Scrum, and Waterfall methodologies.
- Experience with Salesforce configuration, customization, and integrations.
- Strong problem-solving, analytical, and decision-making skills.
- Excellent stakeholder management and communication skills.
RESPONSIBILITIES:
- Ensuring client satisfaction above all else.
- Showcasing a consulting mindset by acting as a solution provider rather than an order taker.
- Identifying project/service stakeholders at an early stage and working with them to ensure that the deliverables are in sync with the benefits defined in the business case.
- Planning, organizing, and monitoring the project to deliver high quality business solutions.
- Defining the scope of the project/service, managing goals, risks, issues, and resources throughout the project lifecycle.
- Mentoring and managing team members, by giving constant on the job feedback, and by providing guidance.
- Ensuring project quality of work meets defined governance, process standards and best practices.
- Reporting the status of all key metrics (eg: risk, scope, schedule, quality, customer satisfaction) from inception through closure.
- Assisting the account management team in responding to new project requests.
- Identifying opportunities in the current engagement to cross sell or up sell Nagarro’s offerings.
Qualifications
Bachelor’s or master’s degree in computer science, Information Technology, or a related field.
