Job description
Your career is an investment that grows over time!
Wealthsimple is on a mission to help everyone achieve financial freedom by reimagining what it means to manage your money. Using smart technology, we take financial services that are often confusing, opaque and expensive and make them transparent and low-cost for everyone. We’re the largest fintech company in Canada, with over 4 million users who trust us with more than $70 billion in assets.
Our teams ship often and make an impact with groundbreaking ideas. We’re looking for talented people who keep it simple and value collaboration and humility as we continue to create inclusive and high-performing teams where people can be inspired to do their best work.
About the Team
As an Associate, you will join our Crypto Operations team to help deliver frictionless, reliable, accurate, and timely client experiences across an expansive set of products & features. Our Crypto Operations team is a part of the Wealthsimple Brokerage Operations business unit that provides the back-end technology, operations, and platform that powers our key Wealthsimple products. It continues to expand to deliver a wider breadth of financial services to our clients and supports the broader organization in operationalizing key priorities. We are always striving to deliver best-in-class operations for the products we support.
In this role, you’ll play a vital part in shaping and refining the key processes that drive our Crypto product. From ideation to execution, you’ll lead impactful projects while working hand-in-hand with Crypto Ops management, team members, and cross-functional partners in Finance, Data & Reconciliation, Compliance, and Engineering. Your collaboration will ensure seamless operations and continuous improvement across the board.
In this role, you’ll have the opportunity to:
- Foster accountability and ensure accuracy by preparing reconciliations, investigating variances, and documenting their resolution.
- Take ownership of process excellence by identifying and initiating proactive improvements to our reconciliation workflows.
- Drive collaborative problem-solving with Finance, Data & Reconciliation teams to address deviations between expected outcomes and actual results.
- Champion impactful project outcomes by independently owning problem-solving for distinct Crypto Product Ops initiatives and engaging leadership and stakeholders to move solutions forward.
- Ensure seamless communication and alignment across internal stakeholders, external vendors, regulators, and auditors.
- Cultivate expertise and elevate team knowledge by becoming a subject matter expert and supporting associates, specialists, and partners to level up collectively.
Optimize our Ecosystem
- Find opportunities to strengthen our internal controls, reduce any weaknesses/risks, and help scale processes within our product operations team.
- Collaborate with external teams to ensure our key processes & controls are supporting our stakeholders and their deliverables.
- Work closely with our Compliance & Finance teams to ensure our processes, controls, and reporting are adhering to regulatory standards (i.e CIRO, OSC).
What you’ll bring:
- Relevant work experience: 2+ years of demonstrated success in a fast-paced environment preferably in brokerage operations, Fintech, Crypto, Financial Institutions or other operations roles in related fields
- Naturally Curious - Relentlessly pursuing to find the root cause of a problem, and willing to further expand their own knowledge & competencies
- Proactive and Action-Oriented - Takes initiative without needing direction, demonstrating full ownership of their work. Identifies problems proactively and strives to deliver solutions that make each day more effective and impactful than the last.
- Organization and Planning - Plans, organizes, schedules, and budgets time in a productive manner, allowing for a focus on key priorities
- Collaboration - Demonstrates exceptional interpersonal skills and thrives in highly collaborative environments, fostering strong partnerships and teamwork to achieve shared success.
- Efficiency - Delivers significant results with minimal wasted effort. Identifies the most effective path to define problems, develop solutions, and execute seamlessly.
- Communication - Communicates openly and transparently, simplifying complex concepts into clear, actionable insights for diverse audiences, including engineering, finance, operational teams, and executives.
- Honesty and Integrity - Doesn’t cut corners. Does what is right, even if not the most expedient solution
Nice to have’s:
- Crypto experience is a plus, but curiosity and a willingness to learn matter most!
- Proficiency in SQL, General Ledgers, and Reconciliations is highly valued. Familiarity with other systems or the ability to craft queries and develop simple automations is an added advantage.
Why Wealthsimple?
🤑 Competitive salary with top-tier health benefits and life insurance
📈 Retirement savings matching plan using Wealthsimple for Business
🌴 20 vacation days per year and unlimited sick and mental health days
📚 Up to $1,500 per year towards wellness and professional development budgets respectively
🛫 90 days away program: Employees can work internationally in eligible countries for up to 90 days per calendar year
🌎 A wide variety of peer and company-led Employee Resource Groups (ie. Rainbow, Women of Wealthsimple, Black @ WS)
💖 Company-wide wellness days off scheduled throughout the year
We’re a remote-first team, with over 1,000 employees coast to coast in North America. Be a part of our Canadian success story and help shape the financial future of millions — join us!
Read our Culture Manual and learn more about how we work.
Technology & Innovation at Wealthsimple
We believe the future belongs to those who innovate boldly. At Wealthsimple, every team member is expected to lean into new technologies, including AI, and tooling to rethink how we work, solve problems faster, and create even greater value. We’re looking for people who are not just comfortable with change but energized by it. Our commitment is to build a company that evolves at the pace of the world around us, and we want you to help lead that future.
DEI Statement
At Wealthsimple, we are building products for a diverse world and we need a diverse team to do that successfully. We strongly encourage applications from everyone regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.
Accessibility Statement
Wealthsimple provides an accessible candidate experience. If you need any accommodations or adjustments throughout the interview process and beyond, please let us know, and we will work with you to provide the necessary support and make reasonable accommodations to facilitate your participation. We are continuously working to improve our accessibility practices and welcome any feedback or suggestions on how we can better accommodate candidates with accessibility needs.
