Business Analyst

Job description

At NICE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what’s the role all about?

We are seeking a highly analytical and detail-oriented Business Analyst to join our Business Finance team. As a Business Analyst, you will play a critical role in analyzing financial and operational data, delivering insights that drive strategic decision-making, and supporting the financial management of cloud services. You will collaborate closely with cross-functional teams including finance, product management, and operations to enhance business performance and ensure financial goals are met.

How will you make an impact?

• Performing in-depth financial analysis to support the business finance team in understanding cloud revenue streams, cost structures, and profit margins.
• Generating and interpreting financial reports, dashboards, and key performance indicators (KPIs) related to cloud services.
• Assisting in the preparation of monthly, quarterly, and annual financial forecasts and budgets, ensuring alignment with cloud business objectives.
• Analyzing and track cloud infrastructure costs, including public platform, Software licenses, hosting expenses, and third-party service fees.
• Providing recommendations for cost optimization strategies based on usage trends, market conditions, and business goals.
• Working with cloud operations teams to ensure cost-efficient provisioning and utilization of cloud resources.
• Collaborating with business units to create business cases for new cloud initiatives and investment opportunities.
• Conducting cost-benefit analysis and risk assessments to determine financial feasibility and alignment with strategic goals.
• Extracting, cleaning, and analyzing financial and operational data from internal systems (e.g., ERP, CRM) and cloud platforms to identify trends, variances, and opportunities for improvement.
• Using advanced data analytics tools (e.g., Excel, SQL, BI tools) to present actionable insights to stakeholders.
• Working closely with cloud product, engineering, and operations teams to provide financial insights that support decision-making.
• Presenting findings and recommendations to senior leadership in a clear and concise manner, tailoring information to the audience’s needs.
• Ensuring compliance with internal financial policies, industry standards, and regulatory requirements.
• Assisting in the identification and mitigation of financial risks related to cloud services and infrastructure investments.

Have you got what it takes?

• Bachelor’s degree in finance, Business Administration, Economics, or related field. MBA or relevant certifications (e.g., CFA, CBAP) is a plus.
• 4+ years of experience in a business analyst role, ideally within a cloud or technology company.
• Strong understanding of cloud computing, cloud financial management (e.g., AWS, Azure, Google Cloud), and cost optimization techniques.
• Experience working with financial models, cost analysis, and business forecasting.
• Proficiency in Excel (advanced functions, pivot tables, macros) and experience with data analysis tools (e.g., SQL, Tableau, Power BI).
• Familiarity with cloud financial management tools (e.g., CloudHealth, CloudCheckr, AWS Cost Explorer) is preferred.
• Knowledge of ERP systems (e.g., SAP, Oracle) and CRM tools (e.g., Salesforce).
• Strong analytical skills with the ability to interpret complex data and present actionable insights.
• Ability to synthesize large volumes of data into concise reports for non-financial stakeholders.
• Excellent written and verbal communication skills with the ability to explain complex financial concepts to both technical and non-technical stakeholders.
• Experience in preparing and delivering presentations to senior management.
• Ability to think critically, assess risk, and propose solutions in a fast-paced, dynamic environment.
• Experience in a SaaS (Software as a Service) or PaaS (Platform as a Service) business environment is a plus.
• Knowledge of cloud pricing models (e.g., pay-as-you-go, reserved instances, spot instances) is a plus.
• Familiarity with financial modeling and forecasting techniques specific to cloud businesses is a plus.

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

Enjoy NICE-FLEX!

At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 6883

Reporting into: Director, Business Finance

Role Type: Individual

About NICE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.