Job description
Why you’ll LOVE Sagent:
You could work anywhere. We know you are talented and looking for something inspiring and impactful. A place where you will make a difference and have a great time doing it!
By choosing Sagent, you can be part of our mission to make loans and homeownership simpler and safer for all consumers.
Sagent powers servicers and consumers. You power Sagent!
About the Opportunity: We are a leading mortgage servicing, SaaS-based, financial technology company committed to excellence and innovation. We are currently seeking a talented individual to join our dynamic Technology department as a Staff Tech Business Systems Analyst. This role offers an exciting opportunity for candidates with a strong background in business systems analysis to contribute to the development and enhancement of our cutting-edge systems.
Your day-to-day at Sagent:
Liaison between IT Development, Business Units and external clients:
- Act as a key liaison between the IT development group and business units. This can also include acting as a key liaison between the IT development group and an external client.
- Facilitate effective communication for the development and implementation of new systems and enhancements to existing systems.
Systems Requirements Evaluation:
- Evaluate new applications and identify systems requirements.
- Meet and discuss business requirement with external clients and identify system alternatives and enhancements to the current system.
- Assess new IT developments and evolving business requirements, recommending appropriate systems alternatives and enhancements to current systems.
Communication and Presentation:
- Prepare communications and make presentations on system enhancements and alternatives.
- Effectively communicate complex technical information to non-technical stakeholders.
Problem Solving and Analysis:
- Solve technology information systems problems by analyzing requirements and existing systems.
- Pseudo-design computer programs and recommend system controls and protocols.
Interface between Business and Technology:
- Act as the interface or ‘translator’ between the business and technology functions of the company.
- Work to understand overall business needs, create business cases, and define technical requirements.
Planning and Stakeholder Analysis:
- Use planning, stakeholder analysis, risk assessment, organizational analysis, and interface analysis to drive successful project outcomes.
- Apply writing skills and user experience knowledge to ensure the user interface aligns with project success.
We would love to hear from you if you have:
- Bachelor’s degree in Business, Software Engineering, or relevant discipline with 3 - 4 years of experience in a related field. Experience will be considered in lieu of a degree.
- Preferred: 4 years of experience in a fast-paced software industry, preferably in the Mortgage or Financial Services industries.
- Preferred: 4 years of experience in Mortgage Servicing, LoanServ system.
- Strong analytical and problem-solving skills.
- Excellent communication and presentation abilities.
- Experience in evaluating new applications and identifying systems requirements.
- Familiarity with IT developments and business requirements.
- Ability to act as an effective liaison between IT and business units.
- Planning, stakeholder analysis, risk assessment, organizational analysis, and interface analysis skills.
- Knowledge of user experience principles.
Perks!
As a Sagent Associate, you will be eligible to participate in our benefit programs beginning on Day #1! We offer a comprehensive package including Remote/Hybrid workplace options, Health Benefits, Unlimited Flexible Time Off, Family Planning Services, Tuition Reimbursement, Paid Family Leave, 401(k) Matching, Pet Insurance, In-person and Virtual Social Experiences, Career Pathing, Focus Time Fridays and much, much more!
Why Sagent?
Sagent is transforming the mortgage servicing industry by bringing the modern experience customers now expect from loan originations to loan servicing. Our platform lets customers manage their home-owing lives from anywhere while giving servicers lower costs, scale compliance and higher servicing values through full market cycles.
Sagent is a joint venture that combines Fiserv Inc.’s decades of market-leading fintech expertise with Warburg Pincus’ skill in growing technology companies. We hire innovators and doers to disrupt the last and most complex frontier of lending and housing. We’re growing fast and need you to help shape our future.
Sagent is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
