Job description
Description
About Zelh
Zelh is a fast-growing, passionate outsourcing company with a mission to be the most reliable partner by consistently delivering high-quality services. We build long-term relationships with customers, employees, and vendors, grounded in personal attention, timely communication, and respect.
Currently, we are looking for a Carrier Sales Representative to join the team of one of our U.S.-based clients. This is a great opportunity to work in a fast-paced, collaborative logistics environment with a strong focus on communication, relationship-building, and problem-solving.
Requirements
Source and secure truckload capacity with both new and existing carrier partners
Actively engage unowned carriers via phone, email, or through the client’s carrier portal
Handle digital bookings and negotiations with unassigned carriers
Build and maintain relationships with truckload carriers
Match available capacity to open loads in the TMS and assign the most suitable carrier
Clearly communicate load details, pickup instructions, and shipment expectations
Track and trace shipments already bid on and won to ensure smooth delivery
Monitor driver status and electronically connect drivers to the tracking app
Issue Comcheks/T-checks for lumpers as required
Coordinate lumper payments during peak hours (5 AM–8 AM and 5 PM–9 PM)
Gather PODs and accessorial paperwork from carriers
Identify and resolve shipment-level issues in collaboration with internal teams
Provide pickup documentation and ensure on-time load execution
Negotiate pricing with carriers based on current market conditions
Maintain accurate records of carrier communication and load details
Required Qualifications:
0–2 years of experience in a Carrier Sales or logistics-related role
Strong understanding of logistics processes and transportation regulations
High level of English proficiency (Upper-Intermediate or above)
Excellent communication and negotiation skills (verbal and written)
Strong organizational and multitasking abilities
Proficiency in Microsoft Office and logistics platforms (TMS systems preferred)
Attention to detail and a proactive problem-solving mindset
