Job description
About us
LifeMD is a leader in virtual primary care, headquartered in NYC, and we’re redefining how healthcare meets technology. Our vertically integrated digital care platform powers telemedicine, laboratory services, and pharmacy solutions, serving over 200 conditions across all 50 states.
At the heart of this transformation is our team of 50+ talented developers, engineers, and tech innovators building state-of-the-art systems that make healthcare smarter, faster, and more accessible. From architecting scalable backend systems to crafting intuitive user experiences, we are pushing boundaries every day.
Recognized as one of the fastest-growing healthcare tech companies (#166 on Deloitte Fast 500 in 2023), LifeMD is not just a healthcare company—it’s a tech company revolutionizing healthcare.
If you’re passionate about building impactful technology, solving complex challenges, and seeing your code change lives, LifeMD is the place to grow, innovate, and make a difference.
Join us and let’s build the future of healthcare—together. 🚀
About the role
LifeMD is actively seeking an experienced, adaptable full-time Certified Medical Assistant (CMA) to join our clinical team in a remote capacity (the office is centrally located in Greenville, SC). Ideally, we are seeking candidates that sit in pacific or mountain standard time. As a Certified Medical Assistant, you are one of the foundational partners of our Primary Care division. You will have a far-reaching impact as you assist our board-certified physicians nationwide. Your role includes but is not limited to:
Responsibilities:
- Scheduling patient appointments and maintaining communication to confirm future appointments
- Documenting patient medical information and intake forms
- Ensuring all related reports, labs and information is completed and available in the patient’s chart prior to their appointment
- Performing data entry tasks to document patient records within database and maintaining patient charts
- Answering and responding to patient questions and concerns in a timely manner
- Recording vital signs
- Corresponding with customer service representatives regarding patient questions
- Performing other related duties as assigned or requested
- Reporting directly to RN
Basic Qualifications:
- Current CMA/RMA certification
- 2+ years of experience as a CMA/RMA
- Ability to work rotating schedule, including nights and weekends
- Professional experience working with EMRs, Word, Excel, and Outlook
- Excellent verbal and written communication skills
Preferred Qualifications:
Bilingual in English and Spanish
Excellent interpersonal skills
Attention to detail with exceptional organizational skills
High level of professionalism and empathy
Desire to serve and protect the company by adhering to professional standards, company policies and procedures, and federal, state, and local requirements
Ability to interact with patients in a courteous manner and keep best practices for patient centered care at the forefront
Eagerness to demonstrate initiative and ownership for accomplishing new and different requests, while exploring opportunities that add value to the role
Pay: $28.00/hour
Shift: 11am-7pm PDT / 2pm-10pm EDT
Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k, IRA)
Life Insurance (Basic, Voluntary & AD&D)
Paid Time Off (Vacation & Public Holidays)
