Job description
About AirGarage
AirGarage is repurposing the 30% of real estate in the average American city currently dedicated to parking.
We are building a future where real estate is digitized and can be transitioned from one use to another seamlessly on-demand, moving every piece of urban real estate toward its highest and best use.
We are starting with the $131 billion US parking real estate market because it is one of the most offline and mismanaged commercial real estate asset types.
As a full-stack parking operator, we automate the operation of parking lots and parking garages. We handle everything from advertising to collecting payments from drivers and enforcing against illegal parking. We already operate 300+ parking lots and parking garages across 38 US states and we are growing quickly.
We are backed by top tier investors including Andreessen Horowitz, Floodgate, Founders Fund, and angel investors who have founded or worked at companies like Uber, Opendoor, Flexport, and more.
Want to learn more about AirGarage and the problem we’re tackling?
Check out these podcasts:
https://www.youtube.com/watch?v=AU0NkDK51E4
https://youtu.be/_8aM6NQHYiE?si=p5WIujBWUA1sG-b7
THE ROLE 👩🏾💻
The City (Operations) Manager is a brand new role at AirGarage. The candidate who takes this role will be responsible for overseeing the day to day operations of our parking facilities in the Salt Lake City area, ensuring we deliver a world-class parking experience for drivers and provide strong local support to our property owners in the area.
Salt Lake City is a fast growing market for AirGarage where we have multiple locations with complicated operational nuances - your job will be to figure those out so we can provide a seamless parking experience for tenants, public parkers, retail guests, and event-driven traffic (particularly during events at the nearby Stadium/Arenas).
This role requires flexibility, strong leadership, and excellent problem-solving skills to manage variable schedules and high-pressure event days. The position is 40 hours per week, with hours fluctuating based on the event schedules of local stadiums/arenas and operational needs.
WHAT YOU WILL DO 👷♀️
Manage all aspects of parking facility operations, including event staffing, day to day maintenance, and customer service.
Coordinate and execute parking operations during nearby events, managing high-volume traffic, directing staff, and ensuring customer satisfaction.
Recruit, train, and supervise on-site staff, including attendants, parking enforcement, and maintenance personnel.
Address tenant, public, and retail guest inquiries or complaints promptly while maintaining a high level of professionalism.
Oversee routine maintenance, cleaning, and repairs of the parking facilities. Coordinating with maintenance staff and third party vendors as needed.
Ensure compliance with all local regulations, safety standards, and company policies.
Adapt to a variable 40-hour workweek. Hours will adjust frequently based on Stadium/Arena events.
WHO YOU ARE 🦚
Bachelor’s degree in business, operations management, or a related field (preferred but not required).
3+ years of experience in parking management, facility operations, or a related field (preferred but not required).
Proven leadership skills with experience managing teams in high-pressure environments.
Strong organizational and problem-solving abilities.
Excellent communication and customer service skills to interact with tenants, guests, and staff.
Ability to work a flexible schedule, including evenings, weekends, and extended hours during local Stadium/Arena events.
Valid driver’s license and reliable transportation.
PHYSICAL REQUIREMENTS 💪
Ability to stand, walk, and move around the parking facilities for extended periods.
Occasional lifting of up to 25 pounds (e.g., signage or camera equipment).
Comfort working in various weather conditions, as some duties may be outdoors.
THE UPSIDE 📈
📈 Equity: Have a stake in the business that you’re helping to build and grow.
🌴 Work remotely: Live and work wherever you like! We believe in folks working where they are happiest and most productive. We currently hire teammates that are located anywhere within North America.
🏥 Health insurance: We offer health insurance and currently cover 85% of the cost of medical plans for the primary employee and 50% of the cost of plans for dependents.
💻 Home office setup: Get a laptop + additional equipment needed to set you up for success.
⛺ Time to recharge: We have an unlimited PTO policy with a minimum requirement of 10 days per year.
🤑 401k: Make financial planning right for you with a 401k retirement savings program.
✈️ Team Off-sites: ~2 times per year our team comes together for a full week in places like Tahoe, Puerto Vallarta, San Diego, and Austin.
📚 BookGarage: Our team loves to learn and grow together so join us for our optional recurring book club.
🪴Room to grow: Our team will be orders of magnitude larger within a few years, as a part of our foundational team you’ll have opportunities to grow with us.
🏙️ Transform our cities: The opportunity to change the way that the world thinks about real estate use in our cities.
👐 Work with a diverse team: At AirGarage, we’ve always been committed to building a thriving team that represents the communities we serve. Our team is currently 40% female and 30%+ from underrepresented communities.
We understand that there’s no such thing as a ‘perfect’ candidate. We’re looking for someone passionate, with grit and determination, who is excited to face the challenges of a rapidly growing startup. AirGarage is the type of company where you can grow exponentially, and we encourage you to apply to us even if you don’t 100% match the candidate description.
AirGarage is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Candidates and employees are always evaluated based on merit, qualifications, and performance. We will never discriminate on the basis of race, color, gender, national origin, ethnicity, veteran status, disability status, age, sexual orientation, gender identity, martial status, mental or physical disability, or any other legally protected status.
