Consultation Appointment Specialist

at LegalMatch
  • Remote - Philippines

Remote

Customer Service

Mid-level

Job description

We’re looking for an experienced Virtual Assistant with a strong knack for staying organized and ensuring everything runs smoothly. As a VA, you will support attorneys by managing case-related tasks, coordinating client communications, and helping guide potential clients through the legal case funnel—from initial contact to conversion. If you’re proactive, detail-oriented, and excited about making a real impact in a fast-paced legal environment, we’d love to meet you.

Your responsibilities include:

  • Assisting attorneys by managing client intake and case documentation

  • Following up with potential clients to keep them engaged and advancing through the process

  • Maintaining attorney calendars and setting appointments across time zones

  • Organizing case files and track updates using task and document management tools

  • Responding to emails and client messages in a timely, professional manner

  • Keeping CRM systems and trackers updated with client and case status

  • Preparing summaries or reports as requested by attorneys

  • Flagging issues that may delay case conversion and suggest solutions

  • Handling general virtual assistant tasks (e.g., inbox management, research, scheduling)

  • At least 3–5 years as a Virtual Assistant or in executive support

  • Strong written and verbal English communication skills.

  • Skilled in tools like Slack, Notion, Trello, and Calendly

  • A strong communicator who can work with diverse stakeholders

We’re looking for someone who is:

  • Proactive, organized, and resourceful

  • Detail-oriented and handles confidential information with care

  • A critical thinker who works well independently without micromanagement

  • Able to anticipate needs before being asked

  • A collaborator with a growth mindset and a passion for continuous improvement

At LegalMatch Philippines, we provide a dynamic and innovative environment where you can grow and make a meaningful impact in legal tech. Join our team, collaborate with driven professionals, and take the next step in your career. Apply now!

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