Outbound Appointment Specialist

at LegalMatch
πŸ‡΅πŸ‡­ Philippines - Remote
πŸ’¬ Customer ServiceπŸ”΅ Mid-level

Job description

As an Outbound Appointment Specialist, you’ll help us grow by reaching potential customers, generating interest, and scheduling appointments for our sales team. Your relationship-building and communication skills will be key to success in this fast-paced role.

Your responsibilities will include:

  • Making outbound calls to potential customers

  • Scheduling consultations between contacts/prospective customers and members of our Sales Team

  • Accurately inputting information into our system

  • Representing the company in the best way possible when conversing with contacts

  • Ensuring all calls meet the standards and requirements of the company

  • Delivering reports accurately and on a timely basis

  • Participating in process-improvement initiatives

  • At least 2 years of successful experience as a Lead Generation Specialist (Voice), Appointment Setter, or any similar role;

  • Excellent listening and verbal communication skills

  • Strong internet connection

  • Designated professional and quiet workspace

  • Amenable to working on a graveyard shift

As an agile company, we’re seeking a trailblazer who personifies the following qualities and traits:

  • Proactive, adaptable, and flexible
  • Highly professional
  • Willing to go the extra mile to achieve desired outcomes
  • Highly collaborative
  • Committed to continuous improvements and open to experimenting with new approaches and techniques in work processes

Why Choose to Be an Appointment Setter at LegalMatch:

  • Remote Work Opportunity: Enjoy the convenience and flexibility of working from the comfort of your own home.
  • Night Shift: Embrace the flexibility of working during night hours.
  • Fixed Weekends Off: Enjoy weekends for relaxation and personal time.
  • Competitive Salary and Incentives: Receive a competitive compensation package and enticing incentives.
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