Customer Service Agent, Japanese Bilingual

  • United States

Customer Service

Mid-level

Summary

Join our team as a Customer Service - Japanese Bilingual Household goods Coordinator. We are looking for a newly graduated individual with excellent communication skills in English and Japanese to coordinate household moves.

Requirements

  • Bilingual English/Japanese; ability to read, write & speak English and Japanese
  • Computer skills to include data entry and the use of Microsoft Word, Excel and Outlook

Responsibilities

  • Provide customer service by effectively communicating via email or phone to complete necessary documents required to coordinate the move
  • Ensure all documentation relating to shipment is properly completed as required
  • Interact closely with the moving team in preparation of the customer goods
  • Coordinate with the moving team to ensure proper packing, removing and loading of customer’s goods
  • Establish and maintain a professional working relationship with the moving team
  • Perform general business support functions as assigned
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