Customer Solutions Architect

  • Remote - Worldwide

Remote

Customer Service

Senior

Job description

ZEDEDA makes edge computing effortless, open, and intrinsically secure - extending the cloud experience to the edge. ZEDEDA reduces the cost of managing and orchestrating distributed edge infrastructure and applications, while increasing visibility, security and control. ZEDEDA delivers a distributed, cloud-native edge management and orchestration solution, simplifying the security and remote management of edge infrastructure and applications at scale.

ZEDEDA ensures extensibility and flexibility by utilizing an open partner ecosystem with a robust app marketplace and leveraging an open architecture built on EVE-OS, from the Linux Foundation. ZEDEDA delivers instant time to value, has thousands of nodes under management and is backed by world-class investors with teams in the US, Germany and India. For more information, visit www.zededa.com

This role can be in the US or EMEA

Responsibilities:

  • With industry recognized credibility, the CSA will enable conversations with ZEDEDA’s customer-side Enterprise, Cloud and Edge/IoT Architects
  • The SA must have led and/or been part of multiple sales deals in both IT and OT, and in OT verticals such as Oil & Gas and Renewables, Industrial Automation, Retail and Automotive verticals
  • The CSA should be able to articulate the value proposition of ZEDEDA and help with the design wins by working closely with the customer’s architecture teams at customers
  • The CSA should be able to understand the end to end deployment schemes and partner with the customers to enable their Edge solutions. This can include identifying the correct architecture, tools, partners and logistics.
  • The CSA drives and actively participates in Proof of Concept/Values with the customer providing hands-on support.
  • Establish a long term and sustainable relationship with the assigned accounts, by aligning ZEDEDA’ solutions with the client’s key business initiatives; the CSA is viewed by the customer as their Single Point of Contact for all presales technical activities
  • Work collaboratively with the Client Executive and understand customer requirements to develop and deliver technical presentations and demonstrations, as well as providing technical expertise during the sales process by procuring the required resources and information worldwide from Product, Engineering, and Marketing teams to execute the activity
  • Work with the Client Executive to leverage proper technical resources to assist in the effort to expand ZEDEDA’s footprint; identify areas of opportunity at the account to displace competition, add products, add users and expand globally
  • Support account-based marketing strategy to drive technology proliferation campaigns including adoption and deployment
  • Participate and contribute on ZEDEDA product enhancement and competitive solution positioning
  • Lead opportunity qualification & drive technical campaigns for complex engagements, advise on market sizing  initiatives by staying up to date with industry trends and emerging technologies related to ZEDEDA
  • Participate in trade shows, conferences, and other industry events to represent the company and its solutions
  • Demonstrate the ZEDEDA solution, products, technology and how these tools are used in a particular customer segment(s)

Qualifications:

  • Large scale deployments, Virtualization, Edge Networking and Security, Relevant Edge applications for the corresponding verticals and ability to understand cloud based SaaS offerings
  • Good understanding of hardware platforms and how they fit our customers deployments
  • Strong understanding of virtualization, kubernetes, docker compose.
  • Understanding of operational needs of our customers when deploying large scale edge solutions
  • Demonstrate industry recognized credibility in the O&G and Renewables, Industrial Automation, Retail and Automotive verticals
  • Required education and degree type: BS in Computer Science/Engineering or related field
  • 8-10 years of experience in presales, Solution architecture teams with customer facing roles using engineering software
  • Experience selling to large enterprises and enterprises in emerging markets
  • Ability to understand, represent and effectively communicate all technical activities and product offerings to both technical and non-technical audiences
  • Strong organizational and time management skills, possesses a sense of urgency
  • Project a professional image and demonstrates business acumen, driven to succeed
  • Ability to interact effectively with senior business managers and C-level executives
  • Ability to travel up to 25-50% of time
  • Demonstrated ability to foster collaboration and coordination with personal distributed across multiple global sites
Share this job:
Please let ZEDEDA know you found this job on Remote First Jobs 🙏

Benefits of using Remote First Jobs

Discover Hidden Jobs

Unique jobs you won't find on other job boards.

Advanced Filters

Filter by category, benefits, seniority, and more.

Priority Job Alerts

Get timely alerts for new job openings every day.

Manage Your Job Hunt

Save jobs you like and keep a simple list of your applications.

Search remote, work from home, 100% online jobs

We help you connect with top remote-first companies.

Search jobs

Hiring remote talent? Post a job

Frequently Asked Questions

What makes Remote First Jobs different from other job boards?

Unlike other job boards that only show jobs from companies that pay to post, we actively scan over 20,000 companies to find remote positions. This means you get access to thousands more jobs, including ones from companies that don't typically post on traditional job boards. Our platform is dedicated to fully remote positions, focusing on companies that have adopted remote work as their standard practice.

How often are new jobs added?

New jobs are constantly being added as our system checks company websites every day. We process thousands of jobs daily to ensure you have access to the most up-to-date remote job listings. Our algorithms scan over 20,000 different sources daily, adding jobs to the board the moment they appear.

Can I trust the job listings on Remote First Jobs?

Yes! We verify all job listings and companies to ensure they're legitimate. Our system automatically filters out spam, junk, and fake jobs to ensure you only see real remote opportunities.

Can I suggest companies to be added to your search?

Yes! We're always looking to expand our listings and appreciate suggestions from our community. If you know of companies offering remote positions that should be included in our search, please let us know. We actively work to increase our coverage of remote job opportunities.

How do I apply for jobs?

When you find a job you're interested in, simply click the 'Apply Now' button on the job listing. This will take you directly to the company's application page. We kindly ask you to mention that you found the position through Remote First Jobs when applying, as it helps us grow and improve our service 🙏

Apply