Job description
About TheyDo
We’re TheyDo, a fully remote B2B SaaS organisation. Founded in 2019, we are the leading journey management platform, on a mission to make the customer journey the most powerful business tool there is.
In March 2024 we announced our latest funding round worth $34 million. Combined with our Series A raise in 2022 it takes our total investment to just under $50 million. Our angel investors include executives from Intercom, Miro, OpenAI, Amplitude, Slack, Airtable and more.
We support and partner with renowned enterprise organizations such as Cisco, Ford, Johnson & Johnson, Home Depot and Polestar, helping them manage their complex journeys and optimize them for efficient growth, removing the need for constant transformation.
We kicked off 2025 with a global team of 80 TheyDoers, representing over 30 nationalities across 20 countries.
This is just the beginning. Join our exciting journey as we make the Customer Journey the most powerful business tool there is
TheyDo is not just another company, we’re revolutionising how businesses understand and elevate their customer experiences to make strategic decisions. We work with some of the largest companies in the world and we’re expanding fast in the U.S. We’re looking for someone motivated to join our fast-growing, customer-led sales team as our first Enterprise Account Executive in North America.
We’re looking for someone who’s excited to contribute to building our enterprise playbook and implementing a world class sales process with the customer at the core. You’ll work with our key clients in close collaboration with senior professionals from SDR, CSM and Enablement to form a pod to land and expand our key clients. You will engage with C-level executives and decision makers, showcasing the value of TheyDo’s services. We’re already driving impact to a number of happy enterprise TheyDo customers - we’re looking to grow that number and fast.
This is an opportunity to play a key role in our groundbreaking journey pushing the boundaries of what’s possible in the world of customer experience.
What you will do
This is an Enterprise sales role with a strong requirement for strategic, value-based selling. You’ll be helping company executives, customer experience teams and product teams assess and adopt journey management at scale in their organizations.
You run your territory like a business. You are responsible for the entire sales lifecycle, from ensuring you have enough pipeline to closing new deals to cultivating expansion
Develop a strategic approach to nurture and accelerate conversion of key prospect accounts and build a robust sales pipeline
Understand the unique challenges and goals of enterprise clients
Articulate the TheyDo value proposition and proactively drive your opportunities through the buying journey from discovery to demo to consensus building to formalization
Establish and nurture strong relationships with key stakeholders including C-level execs
Work closely with internal teams including Marketing, SDR, Customer Success and Enablement to ensure a seamless customer experience
Meet and exceed monthly, quarterly and annual targets
Continuously assess and improve sales strategies to drive consistent results
Communicating transparently - as we are remote, using asynchronous messaging to keep people in the loop is essential
Communicate your insights with the product team so they can act on this
What we’re looking for
8+ years of B2B SaaS AE experience with a minimum of 3 years focused on Enterprise segment
You need to have a track record of exceeding >$1m annual quotas and consistently demonstrated that you can close mid / high 6 figure deals
Experience in value-selling and strategic sales methodologies
Experience managing multiple stakeholders at large Enterprise organisations
Experience and confidence selling to C-level execs at enterprise organisations virtually and in person where necessary
Experience navigating complex procurement processes with a diligent and controlled approach
Excellent communication and presentation skills to senior stakeholders
If one thing describes you, it is grit. You love a to set a goal and go for it
Emotional intelligence and collaboration are a must
Ingenuity skills with an ability to teach people about our solutions
Coachable you’re quick to learn and form new habits
Ambiguity & Adaptability - We are an early stage scaleup - things change fast and so does the product. This should excite you
Enterprise sales experience within a fast scaling organisation
What we offer our permanent employees:
💰 Competitive compensation and pre-IPO equity - we like to give our team members ownership with our stock package. When TheyDo succeeds, we all succeed!
🌍 Fully remote working with flexible hours - we’re staunch advocates for autonomy and flexibility.
🩺 Health Insurance benefit - at TheyDo our team’s health and wellbeing are a priority. We include tailored support for every employee, regardless of location.
🌴 Flexible holiday days – We love what we do and equally equally love taking a break. You’ll have a minimum of 25 days of paid holiday per year (pro rata), in addition to public holidays and an extra three days during our annual company-wide winter shutdown in December.
🧠 Learning and Development budget we encourage everyone to take ownership and invest in their growth and development, providing financial support to benefit you in your role and career.
🧘♂️Wellbeing budget - nurture your mind and body. We’ll support you in looking after you, whether it’s meditation, mindfulness, or a yoga/gym membership.
👪 Paid parental leave - we’ll ensure financial support and time off for you to bond with the newest little members of your family (6 months for the primary carer, and 6 weeks for the secondary carer - fully paid). We provide paid childcare leave when you need to take time out to help your little one recover.
👨💻Home office or co-working support - choose your ideal workspace with our home office or co-working budget. Whether you prefer the comfort of your home office or the collaborative atmosphere of a co-working space, we’ve got you covered.
🗺️ Company events - we regularly connect in-person to strategise, reflect or simply have fun. Our most recent company retreats were held in the Spain, Portugal and France.
⚒️ Latest tech & tools - MacBook Air, Pro or laptop, we want you to have the equipment that you’re most comfortable with. We use tools such as Gather, Slack, Notion, Loom, G:Suite and naturally TheyDo to work collaboratively and asynchronously.
🚀 Continuous growth of our benefits package as we continue to grow in size
To any recruitment agencies, we appreciate you would like to support us but we do not accept any unsolicited CVs or introductions.
About TheyDo
Our core values are the driving force behind every decision we make.
We ‘Journey together’ along a path of collaboration and synchronization. In everything we do, we ‘Own it’, never shying away from taking action or making decisions. Our ‘Cloaks off’ mentality ensures that transparency and integrity reign supreme. Moreover, ‘Customer Fueled’ innovation is at the heart of our work, as we know that the success of our product is directly linked to how we involve our customers in the process.
TheyDo is an equal opportunities employer. Our customers are diverse, and we believe our organisation should be, too. We nurture an inclusive culture where everyone feels equally important, no matter their background or status. We will never discriminate on the grounds of gender, civil status, family status, sexual orientation, religion, age, disability, education, or race.
Our commitment to building a diverse and inclusive TheyDo includes making reasonable adjustments to the interview process. If you need any adjustments, please reach out to your Talent Partner.
If you are a woman or part of an underrepresented group, we encourage you to apply. Even if you don’t check every box — your skills and perspective could be just what we need to succeed. We value diversity and know you bring something unique to the table!
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