Field Solutions Engineer

Job description

SonicWall is a cybersecurity forerunner with more than 30 years of expertise and is recognized as a leading partner-first company, ensuring our partners and their customers are never alone in the fight against cybercrime. With the ability to build, scale and manage security across the cloud, hybrid and traditional environments in real-time, SonicWall provides relentless security against the most evasive cyberattacks across endless exposure points for increasingly remote, mobile and cloud-enabled users. With its own threat research center, SonicWall can quickly and economically provide purpose-built security solutions to enable any organization—enterprise, government agencies and SMBs—around the world. For more information, visit www.sonicwall.com or follow us on Twitter, LinkedIn, Facebook and Instagram.

Field Solutions Engineer

This is a Solution Engineering role typically is 70% office or remote working in the regional country you are aligned to, supporting sales and channel technical activities and up to 30% traveling.

This role is aligned to someone who is a self-starter, passionate about technology, enabling teams and connecting with people to help solve their requirements. The ideal candidate must have proven hands-on experience in cyber security products, excellent communication, and presentations skills. This is a perfect opportunity for an individual with previous Pre-Sales, Support, or Professional Services proven experience at a Vendor, Channel, Customer or Distribution role, who is looking to have a balance of channel and technical sales activities and build trusted relationships with partners.

Responsibilities Include:

• Proactive leader of technical discovery conversations to qualify and validate the customer requirements and use cases to build out a bill of materials that meets the customer needs and aligns to the desired outcomes
• Conduct technical sales presentations, product, and solution demonstrations across SonicWall portfolio to an audience typically between 1-100 persons, keeping partners and customers informed of our new solutions and industry trends
• Talk to and demonstrate SonicWall unique value proposition and to know our key competitive offerings in this space
• Builds out a minimum of 10 trusted relationships with channel partners, holding reoccurring meetings with their channel technical decision makers
• Builds out and maintains personal lab for most common demo requests and personal development
• Support remote partner product trials
• Technical lead for proof of concepts that are either with a partner or direct with a customer
• Participate in beta testing and feedback of products, working alongside the product management teams
• Teaming with support where necessary to preserve relationships with partners and customers
• Support key technical marketing initiatives, builds out collateral, presenting on virtual or external events
• Develop expertise to a PoC level between 3-6 x SonicWall product areas and a subject matter expert and go to persons for region
• Shares best practices with fellow peers
• Provides support for onboarding new solutions engineers
• Keeps regional sales informed of roadmap insights, product updates and technical best practices
• Adheres to the company values, guidelines, and solution engineering regional reporting tasks

Characteristics of the Role:

• Demonstrates a balance of business and technical acumen, proactively seeks to take a technical sales lead without instruction
• Develops skills and uses experience in business focused discussions to envision and describe how a technical solution compliments existing customer and partner business practices
• Proven ability using formal best practice methods to present a convincing presentation, solution selling, demonstrate whiteboarding skills, objection handling and excellent time management
• Receives little instruction on day-to-day work and general instructions on new assignments.
• Working in an effective way that maximizes the available time, optimize teaming discussions to deliver the required outcomes on time and to the required ask
• Exhibits advanced wide-ranging experience, using in-depth professional knowledge, acumen, concepts, and company objectives to develop, resolve complex models and procedures
• Exercises judgment in selecting methods, evaluating, adapting of complex techniques and evaluation criteria for obtaining results.
• Work is reviewed upon completion and is consistent with departmental objectives.
• Networks with key contacts including product management, support, marketing, and peers within the Solution engineering organization.
• Adapts style and uses persuasion in delivering messages that relate to the wider firm business. Frequently advises others on complex matters

Desired Education and Experience:

• Typically requires a minimum of 8 years of related experience with a bachelor’s degree or 5 years’ experience with MBA.
• Cyber Security CISSP Certified
• Microsoft Azure or AWS Associate desired
• Retaining specialist knowledge across SonicWall products to the desired level
• SNSA & SNSP SonicWall Certified*Training will be provided
• Familiarity with governance and compliance issues and management/reporting solutions and requirements. Working knowledge of HIPAA, PCI, SOX, FERPA, CIPA, GDPR, etc.
• In addition, the candidate must have experience with the following technologies: Full range of L2-L7 networking technologies and protocols, NAT, stateful firewall, IDS/IPS, web and content filtering, proxies, email security gateways, VPN and encryption (IPsec/SSL), PKI and key management, 802.11/WLAN, Syslog, NetFlow/IPFIX, Active Directory and LDAP, reading, interpreting and creating scripts, regular expressions and/or custom signatures, virtualization platforms including VMware, Hyper-V, AWS and Azure.

This is not a visa-sponsored or sponsored-relocation role.

Location

• Must be in Egypt

Languages

• Must speak English to a minimum of a professional proficiency
• Must speak Arabic to a minimum of a professional proficiency
• Other languages advantageous

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SonicWall is an equal opportunity employer.

We are committed to creating a diverse environment and are an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, or any other basis prohibited by applicable law.

At SonicWall, we pride ourselves on recruiting a diverse mix of talented people and providing active security solutions in 100+ countries.

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