Job description
Co-founded by Peter Duncan, ex-UK Chief Scout and BBC Blue Peter man, and Alex Pazderski, an avid hiker and acclaimed expedition kayaker, we are among the best experts in organising walking & cycling holidays and adventure trips for independently-minded people. Starting in 2009 by developing several pioneering trekking itineraries in the Balkans, we now offer 700+ self-guided walking holidays and cycling tours as well as a range of meticulously curated small group and privately guided tours, family and discovery trips.
We are currently looking for individuals with a passion for adventure travel to join our team in Financial Assistant roles full-time for an immediate start.
Key responsibilities
Loading customer payments into the reservation & content management system and the financial/accounting system
Loading supplier invoices/proformas into the accounting system and reconciling them against the pre-loaded values in the reservation system
Identifying discrepancies in the supplier costs/invoices and remedying them by communicating with the adventure specialists (internally) and suppliers (externally)
Ensuring accurate and timely processing of supplier invoices and payments
Sending supplier remittances
Keeping track of overdue payments by customers and working with Adventure Specialists to ensure customer balances are collected on time
AP/AR reconciliations
Updating supplier details in the accounting and reservation system
Processing customer refunds
Working with the sales and operations teams to improve and streamline processes with regard to payments and costs
Working with the products team with regard to pre-loading tour costs and sale prices in TourCMS
Previous experience in a travel company with exposure to finance administration, bookkeeping, AP/AR would be a strong asset
Excellent eye for detail and administrative skills
Excellent numeracy skills
Exceptional Excel skills
Experience with VAT calculations, reporting, and compliance
Excellent English communication skills (written and verbal)
Able to multitask, prioritise and establish/meet deadlines to ensure competing objectives are met
Ability to work under pressure while maintaining accuracy
Ability to work efficiently with minimal supervision
Willing to go the extra mile for customers, colleagues, suppliers and the company
Friendly attitude and high level of integrity
Understanding and sharing of our values related to Responsible Travel
Based in Bulgaria and eligible to work under a local employment contract
Work from home
Flexible working time (note, however, that at least half of the daily working hours must be within standard UK business hours so that you can synchronously communicate with colleagues and suppliers)
Competitive base salary (depending on skills and experience)
Annual bonus based on performance
Full-time contract with a Bulgarian-registered company, fully compliant with local labour laws
Great discounts for you and your friends/family members on Natural Adventure trips
Outstanding learning and development opportunities
Great multinational team and a rapidly growing company
Deadline for applications: 25 July 2025
