Job description
Join our client’s team as a Healthcare Administrative Supervisor - AI Trainer and lead the evolution of healthcare office operations within a state-of-the-art virtual environment. Play a crucial role in supervising administrative teams while shaping how AI comprehends and enhances healthcare workflows.
Key Responsibilities:
- Directly oversee and actively support a distributed team of administrative and clerical professionals to achieve operational excellence.
- Manage essential daily processes, including patient scheduling, medical records management, and patient communications, to ensure smooth virtual office operations.
- Design, coordinate, and implement efficient patient care pathways and administrative workflows for optimal effectiveness.
- Serve as a subject matter expert, providing real-world insights to train AI systems in healthcare administrative terminology, compliance standards, and best practices.
- Monitor, analyze, and improve administrative processes to maintain quality, efficiency, and regulatory compliance.
- Promote clear, empathetic, and professional written and verbal communication organization-wide.
- Train, mentor, and evaluate administrative staff, fostering a culture of collaboration, growth, and high performance.
Qualifications:
- Proven experience in supervising healthcare administrative or clerical teams, ideally in remote or hybrid settings.
- Expert knowledge of healthcare office operations, including scheduling, records management, and patient engagement.
- Strong background in implementing efficient office workflows and ensuring compliance with healthcare regulations.
- Exceptional written and verbal communication skills with a compassionate and professional demeanor.
- Demonstrated ability to model and optimize interactions among staff, patients, and admin tools for process improvement and AI training.
- Advanced organizational, leadership, and problem-solving skills in dynamic healthcare environments.
- Proficiency with electronic health records (EHR), scheduling software, and remote collaboration tools.
Preferred Qualifications:
- Bachelor’s degree in Healthcare Administration, Business, or a related discipline.
- Experience collaborating with technology teams on AI-driven process automation solutions.
- Formal training in healthcare compliance (e.g., HIPAA, OSHA).
About RYZ Labs:
RYZ Labs is a startup studio built in 2021 by two lifelong entrepreneurs. The founders of RYZ have worked at some of the world’s largest tech companies and some of the most iconic consumer brands. They have lived and worked in Argentina for many years and have decades of experience in Latam. What brought them together is the passion for the early phases of company creation and the idea of attracting the brightest talents in order to build industry-defining companies in a post-pandemic world.
Our teams are remote and distributed throughout the US and Latam. They use the latest cutting-edge technologies in cloud computing to create applications that are scalable and resilient. We aim to provide diverse product solutions for different industries, planning to build a large number of startups in the upcoming years.
At RYZ, you will find yourself working with autonomy and efficiency, owning every step of your development. We provide an environment of opportunities, learning, growth, expansion, and challenging projects. You will deepen your experience while sharing and learning from a team of great professionals and specialists.
Our values and what to expect:
- Customer First Mentality - every decision we make should be made through the lens of the customer.
- Bias for Action - urgency is critical, expect that the timeline to get something done is accelerated.
- Ownership - step up if you see an opportunity to help, even if not your core responsibility.
- Humility and Respect - be willing to learn, be vulnerable, and treat everyone who interacts with RYZ with respect.
- Frugality - being frugal and cost-conscious helps us do more with less
- Deliver Impact - get things done in the most efficient way.
- Raise our Standards - always be looking to improve our processes, our team, and our expectations. The status quo is not good enough and never should be.
