Job description
OneIMS Group is seeking a talented and customer-focused HubSpot Implementation and Onboarding Account Manager to join our team. In this role, you will be responsible for managing client accounts, guiding them through the HubSpot onboarding process, and ensuring successful implementation of HubSpot tools.
Responsibilities
Serve as the main point of contact for clients during the onboarding process.
Understand clients’ business goals and requirements to customize the HubSpot implementation accordingly.
Lead the configuration of HubSpot CRM, Marketing, Sales, and Service Hubs based on clients’ needs.
Provide training sessions and ongoing support to clients to optimize their use of HubSpot tools.
Collaborate with internal teams to ensure smooth implementation and client satisfaction.
Monitor and track client progress, address any issues, and drive successful outcomes.
Document onboarding processes and best practices for knowledge sharing and future reference.
3+ years of experience in account management, client services, or customer success roles.
Proven experience with HubSpot implementation and onboarding for clients.
Strong understanding of HubSpot CRM, Marketing, Sales, and Service Hubs.
Excellent communication, presentation, and interpersonal skills.
Ability to build and maintain strong client relationships.
Detail-oriented with strong organizational and project management skills.
HubSpot Certifications in Implementation, Onboarding, or related areas.
Competitive salary based on experience.
Fully remote position with flexible working hours.
Opportunity to work with a dynamic, growth-driven team.
Professional development and continuous learning opportunities.
Competitive salary
Paid Time Off
Training and certification program reimbursements
About the Company
OneIMS is a global inbound digital marketing agency with offices in sunny Southwest Florida and regional offices throughout the world. Our team is dedicated to helping our clients achieve their sales and marketing goals using the most up-to-date and innovative strategies and technologies available. We believe we are one of the best in the industry and are looking for candidates who are just as passionate about marketing as we are.
At OneIMS you will enjoy a great working environment, plenty of perks, nurturing leadership team, and caring co-workers. Come work with us if you believe you can make our team even better!
