Inside Sales Manager

Job description

Why join Nextech?

We are a leader in specialty healthcare technology solutions.

We’re committed to hiring and retaining talent, which is why we invest in our employees through competitive pay, a generous bonus structure, great healthcare, a comprehensive wellness program, and many other benefits.

If you are a software engineer, finance or accounting professional, customer support specialist, or a business development expert with a passion for healthcare technology (just to name a few), we want to hear from you.

We are an equal opportunity employer with a commitment to diversity.  All individuals, regardless of personal characteristics are encouraged to apply. If you are a candidate in need of assistance or an accommodation in the application process, please contact [email protected].

Job Summary:

The Inside Sales Manager propels revenue by engaging our existing customers, processing add-on orders, and leveraging upsell opportunities. Drive growth with compelling presentations and end-to-end deal management, collaborating with client success teams to ensure seamless hosted solution transitions. Active listening, problem-solving and data-driven insights fuel effective communication across all levels, including senior leadership.

All activities must be in compliance with Equal Employment Opportunity laws, HIPAA, ERISA, and other applicable regulations.

Essential Functions

  • Identify & Develop: Uncover and close sales opportunities within the existing customer base, driving growth and expansion.
  • Engage & Present: Deliver in-depth presentations and demos of add-on products to secure new deals.
  • Forecast & Review: Prepare and present weekly/monthly sales forecasts.
  • Manage Sales Cycle: Steer inside sales deals from proposal to close in line with company standards.
  • Negotiate Proactively: Issue proposals, quote prices, and negotiate final terms within established guidelines.
  • Strategic Collaboration: Work with client success and account management teams to enhance outbound strategies.
  • Account Analysis: Conduct reviews with the client success team to pinpoint additional sales opportunities.
  • Lead Follow-up: Pursue marketing-generated leads to develop and finalize inside sales.
  • Trade Show Representation: Attend trade shows to generate interest, capture leads, and close business.
  • Transition Facilitation: Collaborate on transitioning clients to our hosted solution per internal procedures.
  • Communication: Clearly escalate non-revenue customer issues to the appropriate teams.
  • Sales Execution: Oversee all aspects of selling additional workstations and cloud conversion services

Minimum Requirements

  • Influential Closer: Proven ability to influence others and secure sales.
  • Exceptional Communicator: Strong written and verbal communication skills.
  • Skilled Problem Solver: Demonstrated ability to resolve challenges effectively.
  • Dependable Self-Starter: Highly responsive, persistent, flexible, personable, and energetic.
  • Independent Worker: Capable of working autonomously and exercising sound judgment.
  • Collaborative: Effective at working with all organizational levels, including senior leadership.
  • Data-Driven: Proficient in analyzing data to understand client needs.
  • Active Listener: Strong aptitude for truly hearing and understanding customers.

Preferred Qualifications

  • Industry Experience: At least 3 years in inside sales with a solid record of meeting or exceeding quotas.
  • Educational Background: Bachelor’s degree.
  • Tech Proficiency: Experience using customer relationship management (CRM) software

Working Environments/Physical Demand

  • Remote
  • Frequent use of computers and software tools for communication, documentation, and reporting.
  • Occasional travel required for client meetings, industry events or training sessions.

Total Rewards

  • Generous annual bonus opportunity
  • 401(k) with Employer Match
  • Flexible Time Off: take time off when you need it without worrying about available hours
  • 10 paid holidays
  • Volunteer Time Off
  • Insurance: Choice of Medical, Dental, and Vision plans
  • Health Savings Account with employer match
  • Flexible Spending Account
  • 100% Company-Paid Parental leave
  • 100% Company-Paid Life Insurance and Short/Long Term Disability Insurance
  • Nextech Luminary Peer Recognition Program
  • Wellness Program including discounts on medical premiums
  • Employee Assistance Program with free counseling sessions available
  • Corporate Discounts on Retail, Travel, and Entertainment
  • Pet Insurance options
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