IT Admin Specialist

at Project Growth
๐Ÿ‡ฟ๐Ÿ‡ฆ South Africa - Remote
๐ŸŒ All Others๐Ÿ”ต Mid-level

Job description

About Us

Weโ€™re an international remote-first staffing company scaling fastโ€”and behind our growth is a strong IT foundation. Weโ€™re looking for a hands-on IT Admin Specialist who can manage internal systems, secure access, and support technical operations across teams using Google Workspace, HR platforms, CRMs, and cloud-based tools.

Role Overview

This is a mid-level IT role focused on systems admin, user access, security protocols, and general tech support. Youโ€™ll manage admin panels, domain settings, employee provisioning, and ensure tools are secure, compliant, and functioning seamlessly. Your work enables every team to operate productively and securely.

Key Responsibilities

  • Set up and offboard users across systems including Google Workspace, HR tools (e.g. Deel), CRMs (e.g. HubSpot), and Slack.

  • Maintain system-level controls including 2FA, VPN setup, password policies, and MDM practices.

  • Support basic troubleshooting for employees, escalating more complex issues as needed.

  • Manage access and configuration across platforms including ClickUp, Ashby, and internal tools.

  • Oversee domain and DNS management, ensuring proper routing, SPF/DKIM records, and uptime.

  • Perform regular audits of user permissions, system logs, and compliance checklists.

  • Document IT processes and help desk protocols to ensure support continuity and transparency.

  • Assist in light database admin tasks, including cleaning, backing up, and updating internal data systems.

  • Recommend improvements to internal IT systems and automation strategies.

Qualifications

  • 3+ years in an IT administrator, systems support, or remote tech ops role.

  • Strong proficiency in Google Workspace Admin Panel and related productivity tools.

  • Comfortable managing user roles and integrations in SaaS platforms (e.g., HubSpot, Deel, ClickUp).

  • Solid understanding of VPNs, 2FA, MDM, and access control protocols.

  • Mid-level comfort with database structure and handling (e.g., CSV imports, relational data understanding).

  • Basic scripting, DNS/domain troubleshooting, or admin-level email configuration is a strong plus.

  • Highly organized, proactive, and comfortable working independently in a remote-first environment

Application Process:

To be considered for this role these steps need to be followed:

  • Fill in the application form

  • Record a video showcasing your skill sets

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