Job description
Position is remote
Who we are:
Bend Health is revolutionizing the treatment of mental health conditions for kids and teens. Our innovative technology achieves better outcomes and leads to happier, healthier lives while ensuring stigma, costs, and logistics are no longer barriers. Come and be part of a fun, collaborative, supportive, motivated, and data-driven team creating the first scalable and integrated model in mental healthcare for kids and teens. Help shape the future of pediatric mental health and bend the healthcare system to work better for everyone.
Today’s world can be intense and stressful, and it’s taking an unprecedented toll on kids, teens, and families. Bend Health’s collaborative care model relies on therapy to help families manage the ups and downs of everyday life. These challenges could involve managing emotions, challenging negative thinking, and reducing stress and anxiety.
We are looking for a Lead Psychometrist passionate about whole-person, whole-family mental health care to join our clinical team. This position reports to the Director of Neuropsychology.
Key Responsibilities:
- Team Leadership & Oversight
- Provide day-to-day leadership, guidance, and support for a team of psychometrists.
- Works closely with onboarding and training team for new psychometrists and delivers ongoing coaching to ensure consistent application of standardized testing procedures.
- Monitor caseloads and test coverage to support operational efficiency and member needs.
- Clinical Testing & Support
- Administer and score a wide range of psychological and neuropsychological assessments under the supervision of licensed psychologists and neuropsychologists.
- Ensure all testing is conducted in alignment with professional standards, standardized protocols, and cultural sensitivity.
- Identify and flag score discrepancies, behavioral observations, or clinical concerns for psychologist follow-up.
- Quality Assurance & Improvement
- Conduct periodic reviews of test administration and scoring accuracy; provide feedback to psychometrists to support skill development.
- Assist in the development and maintenance of SOPs for virtual testing workflows.
- Contribute to improvement initiatives to increase efficiency, accuracy, and team alignment.
- Cross-Functional Collaboration
- Work closely with the Manager and Director of Neuropsychology and clinical leadership to manage escalations, streamline workflows, and maintain testing quality.
- Coordinate with Client Operations and other departments to ensure a seamless testing experience for members and caregivers.
Qualifications:
- Master’s degree in Psychology, Educational Psychology, Neuroscience, or a related field preferred; equivalent combination of education and relevant experience will be considered
- Minimum 2–3 years of experience in psychological or neuropsychological test administration, preferably with pediatric populations.
- Experience in a leadership or mentorship role is preferred.
- Familiarity with virtual care and telehealth environments is strongly preferred.
Key Competencies:
- Clinical Accuracy: Deep understanding of test administration and scoring procedures, with high attention to detail.
- Team Leadership: Ability to train, support, and guide a team in delivering consistent, high-quality work.
- Communication: Strong interpersonal skills with the ability to collaborate effectively across clinical and operational teams.
- Accountability & Initiative: Demonstrates reliability, independence, and ownership over tasks and outcomes.
- Flexibility & Problem-Solving: Comfortable adapting to changing needs and solving challenges in a dynamic, remote setting.
At Bend Health, we believe that our diverse perspectives are our biggest strengths - and that embracing them will create real change in healthcare. As an equal opportunity employer, we are committed to building an inclusive environment where you can be you.
We want to inform you regarding fraudulent postings and communications from individuals posing as Bend Health employees to job seekers. Please look at our current openings to ensure they match with third-party job hosting sites. If you are applying for a position with us, we will always take the following steps:
- We will only email you from the @bendhealth.com domain
- Our screenings and interviews will be via phone or Zoom/Google Meets Video - Never chat or instant message
- We will not send you a check until you are actively employed
- We will never ask you for personal payment or require you to purchase equipment
We are here to help if you have any questions or concerns about a job posting. Please reach out directly to [email protected] for inquiries. Thank you again for your interest and we look forward to connecting with you!
