Job description
Local or 100% Remote
Who we are
Our mission at Point is to make homeownership more valuable and accessible to all. Every day, we explore, build, and iterate to create innovative financial products that improve the lives of our customers. Together, we’re creating the premier full-stack home equity platform to help current homeowners access their home wealth and aspiring ones realize their dream of homeownership. Point has raised over $180M from Andreessen Horowitz, WestCap, Prudential and other leading investors.
About the role
Join our team as a Licensed Mortgage Loan Originator (Account Executive), where you will play a key role in generating revenue and ensuring a positive homeowner experience. You will manage and nurture a pipeline of warm leads (homeowners) through a structured sales process (heavy phone call volume). Continuously develop your skills in sales, customer service, pipeline management, and take on special tasks that contribute to the company’s growth and profitability.
Our culture
We are a people-first, value-driven team. We come from varied backgrounds, experiences, and time zones. Our teams are aligned in service to our goal — to improve the lives of customers. Our culture is built on sharing ideas, supporting each other, and being empowered to do our best work. Find out what you can accomplish as part of an engaged, high-achieving team focused on a common goal.
***This role REQUIRES the candidate to be a licensed MLO. Ideally in one or more of the following states CO, CT, GA, IL, MD, NC, WI***
What You’ll Do:
- Manage & Nurture Warm Leads: Handle a pipeline of warm homeowner leads through a structured sales process, with a high volume of outbound phone calls, ensuring compliance with industry regulations and company policies.
- Conduct Consultative Sales Calls: Complete pre-scheduled and proactive consultative calls to understand homeowner financial needs, assess fit for a Home Equity Investment, and clearly explain product details.
- Drive Conversions: Follow up with leads to encourage acceptance of initial estimates and final offers, aiming to move prospects forward through the funnel.
- Provide Customer Support: Answer homeowner questions regarding pricing and product details and connect them with the appropriate team member (e.g., Processor or Closer) when needed.
- Ensure Compliance: Stay current on all legal and regulatory requirements, maintaining high standards of compliance in every interaction.
- Develop Skills: Actively participate in ongoing training, team meetings, and performance reviews to grow your sales, service, and pipeline management capabilities.
- Support Special Projects: Contribute to ad hoc sales initiatives and cross-functional tasks that support broader company goals.
What We’re Looking For:
- MLO License: Active Mortgage Loan Originator license is required.
- 3+ Years of Phone-Based Sales Experience: Ideal candidates will have experience making a high volume of calls daily and closing/converting prospects
- Pipeline Management Experience: Ability to manage a large volume of leads, track progress, and ensure follow-through from initial contact to close.
- Strong Communication Skills: Comfortable handling a high call volume, educating homeowners, and explaining complex financial products in simple terms.
- Customer Focus: Prioritizes prompt and respectful communication with customers, ensures a positive customer experience, and builds strong relationships through attentive and responsive service.
- Financial/Real Estate Knowledge: Familiarity with U.S. real estate and/or mortgage processes
- Self-Starter: Highly motivated, proactive, and goal-driven with the ability to work independently in a fast-paced environment.
- Detail-Oriented: Accuracy is critical when handling sensitive financial documents and customer information.
- Flexible & Adaptable: Thrives in a dynamic environment and embraces change with a solution-focused mindset.
- Tech-Savvy: Moderate to strong computer skills, including G-Suite (Gmail, Google Calendar, etc.); CRM experience (e.g., Salesforce) is a plus.
- Coachability: Receptive to feedback, actively applies guidance to improve performance and achieve goals.
This position requires NMLS registration under the terms of the SAFE Act and Regulation Z. You will be subject to the required registration process, which includes a criminal background and credit check. Failure to meet or maintain any of the NMLS registration requirements, including maintaining a satisfactory criminal and credit record, may result in a rescission of your offer or termination of employment.
Our benefits
Generous health benefits
- We provide medical, dental, and vision plans with options for flexible spending accounts (FSA) and health savings accounts (HSA).
Unlimited paid time off
- Recharge with unlimited paid time off and 10 company holidays.
Flexible remote & onsite work
- Our teams work from many different locations and time zones. We support fully remote work and also have an amazing in-person environment in our downtown Palo Alto, CA HQ.
Fully paid parental leave
- Point will true-up wages from state-applicable PFL earnings so that the employee’s total gross pay will be equivalent to 100% of their regular base pay, as well as two weeks of fully paid leave to be available after exhaustion of state PFL.
- For employees in states without Paid Family Leave, Point will provide up to 8 weeks of paid parental leave.
- In addition, all employees will receive 4 weeks of fully paid transition time. For four weeks after returning from parental leave, and following the use of all other paid leave benefits, you may work part-time, meaning two or three days per week, and receive 100% of regular base pay.
Financial wellness
- We provide 401K retirement plans for employees as well as guaranteed life insurance and short- and long-term disability coverage. Full-time employees have the opportunity to take ownership in the company through equity options.
Extra work/life benefits
- We provide monthly stipends for internet, mobile plans, and a one-time home office reimbursement.
Point is proud to be an equal-opportunity employer. We provide employment opportunities regardless of age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class. Each individual at Point brings their own perspectives, work experiences, lifestyles, and cultures with them, and we believe that a more diverse team creates more innovative products, provides better services to customers, and helps us all grow and learn.
Point has detailed the expected annual base salary and OTE for this role:
- All US metro areas | $70,000-80,000 base
- Additionally, this position offers uncapped commission, meaning your earnings potential is directly tied to your performance.
- For those meeting their targets, the expected On-Target Earnings (OTE) is approximately $100,000-122,000 in the first year. However, since commission is uncapped, top performers can earn well above OTE.
- To support new hires during their ramp-up period, we provide a $1,500 monthly commission guarantee for the first 3 months. Most new hires ramp up within 3–4 months, and from there, commissions typically increase as they gain experience and confidence in the sales process.
This does not include any other potential components of the compensation package, including equity, benefits, and perks outlined above. At the launch of each position, we benchmark compensation to the appropriate role and level utilizing competitive compensation data from various data sources as references. At the offer stage, we use the signal we received from our interviews coupled with your experience, location, and other job-related factors to determine final compensation.
Location Requirement: This is a remote position. However, candidates must reside in one of Point’s states of operation: AL, AZ, AR, CA, CO, CT, DC, FL, GA, IL, KS, KY, MA, MI, MN, MO, NV, NJ, NY, NC, OH, OR, PA, SC, TN, TX, UT, VA, or WA.
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