Job description
At Facet, we’re on a mission to empower individuals to live enriching lives through personalized financial advice that integrates into every facet of their lives.
The Membership Associate will work in a call center environment, using their excellent communication skills and knowledge of the company’s financial planning approach to help expand Facet’s reach to millions of underserved Americans. You’ll be the initial point of contact for prospects, effectively representing Facet’s mission, brand, and value.
This position offers exceptional training and uncapped earning potential in a fast-paced sales environment for individuals dedicated to continuous learning and hard work.
Your Day-To-Day Responsibilities:
Proactively engage prospects through outbound sales campaigns
Serve as the initial point of contact of our brand, sharing Facet’s mission & value
Build strong rapport and relationships, while delivering an exceptional prospect experience
Qualify prospects through outbound calls, converting them into scheduled meetings for sales
Pass qualified prospects to sales to fuel their pipeline and generate revenue
1-3+ years of experience in a call center environment
Excellent communication skills (conversational, confident, friendly, ability to control dialogue)
Strong interpersonal skills with a genuine desire to help and assist others (customer-centric)
Sales-oriented mindset with tenacity, willingness, and perseverance
Ability to overcome objections and influence decision-making
Ability to learn new systems and in-house software and tools.
Proficiency in keyboard and computer skills
Must be able to meet and consistently maintain the minimum WiFi standards in order to efficiently work in the Company’s environment, and effect quality online connections
- A minimum of 15+Mbps upload speed, 50Mbps download speed, and a latency of under 100
- If these WiFi speeds are not met, it will be the employee’s responsibility to troubleshoot and potentially upgrade to meet the minimum speed
Preferred Requirements:
Experience in cold calling prospects
Comfortable w/ change and has the ability to adjust/pivot in a fast paced sales environment
Experience or interest in the financial services industry is a plus
$50,000-$60,000 OTE
Comprehensive benefits package, including medical, dental, and vision insurance, 401(k) with employer match, short and long-term disability coverage (paid by Facet), life insurance options, and paid parental leave
Certification reimbursement program
Fully remote (with ability to work from anywhere in the US)
Equity
Flexible PTO
All the benefits: medical, dental, and vision insurance, 401(k) with employer match, short and long term disability coverage (paid by Facet), life insurance options and paid parental leave
Certification reimbursement program
Work from anywhere in the US
