Job description
Job Title: MES Technical Writer- Expert (Remote)
Location: Raleigh, NC
Duration: 12+ Months
Job Description:
This position will edit business and technical documents, APDs, attend meetings, take meetings minutes, collaborate with internal and external stakeholders, project teams, technical teams, vendors, contract and budget offices, and other key stakeholders to complete a technical review of MES program levels documents required by Centers of Medicaid and Medicare Services (CMS).
Essential Responsibilities:
- Content writing, including user manuals, editing APDs, user guides, and FAQs, etc.
- Collaborate with internal teams to gather information and understand documentation requirements.
- Translate technical information into easy-to-understand language for end users.
- Taking meeting minutes and distributing to stakeholders.
- Maintain and update existing documentation to reflect changes.
- Create diagrams, flowcharts, and visuals to support written content.
- Ensure consistency in style, tone, and formatting across all documentation.
- Utilize tools, templates, and developed methods to keep abreast of project activities across the program.
- Organize material and complete writing assignments according to agency standards regarding order, clarity, conciseness, style, and terminology.
- Attend client meetings to stay informed of current activities in NC Medicaid.
- Other duties as assigned.
Desired Professional and Technical Expertise
- Strong organizational and communication skills.
- Ability to interact with staff and management at all levels of an organization.
- Understanding of Information Technology terms and concepts.
Skills:
SkillRequired/DesiredAmountof ExperienceProofread documents prepared by self and others for content and others to ensure content and formatting accuracy.Required3YearsAbility to execute against multiple priorities/projects.Required3YearsProficienct with Microsoft Office (i.e., Word, Power Point, Excel) SharePointRequired3YearsAbility to write clearly and concisely with excellent grammar, good writing skills and communication.Required3YearsAbility to work with subject matter experts and cross-functional teams, facilitate and develop detailed meeting minutes.Required3YearsDemonstrated ability to adapt to shifting priorities, change, stress and to find appropriate balance between the needs of the organization, others aRequired3YearsAbility to create and deliver PowerPoint presentations, and standard operating procedures (SOPs).Required3YearsDemonstrated Technical Writing ExperienceRequired3YearsContent writing, including user manuals, APD guides, FAQs and meeting minutes.Required3YearsPrior edit experience with APDs, RFPs, contracts and amendments.Highly desired2Years
