Job description
OUR MISSION
Imagine building a better healthcare journey for patients with cancer, where individuals and their loved ones feel seen, supported, and heard by their care team – both in and out of the clinic. Where fast access to high-quality care is the norm, not the exception. Where patients have access to a care navigator to guide them through their diagnosis and trusted support all along the way.
At Thyme Care, we share a passion for transforming the cancer care experience – not just for patients but also for their caregivers and loved ones, as well as those delivering and paying for their care. Today, Thyme Care is known predominantly as a cancer care navigation company enabling value-based cancer care; in the next few years, we will become a nationally recognized technology-driven and provider-centric care delivery model, reshaping the landscape of cancer care access, delivery, and experience. Our commitment runs deep—we’re not satisfied with the status quo but determined to redefine it.
To make this happen, we’re building a diverse team of problem solvers and critical thinkers to drive innovation and shape the future of healthcare. If you share our vision and want to be part of something truly meaningful, we want to hear from you. Together, we can revolutionize cancer care and make a difference that lasts a lifetime.
YOUR ROLE
As an Oncology Navigation Nurse Practitioner- Behavioral Health, you will be a critical clinical team member caring for our members. You will have three primary responsibilities:
First, using a telemedicine platform, you will evaluate and manage members identified by our nursing and provider team who have urgent symptoms, complications related to their treatment, or exacerbations of their medical conditions. You will assess presenting symptoms, develop comprehensive care plans, triage to the appropriate level of care, educate patients, and ensure follow-up with relevant primary treating clinicians, including oncology and primary care. You will also complete annual clinical intake visits for select members.
Second, you will develop care plans for our members, in collaboration with our onboarding RNs, to address clinical and non-clinical needs and barriers. You will prioritize members’ goals and develop concrete plans for our Oncology Nurse Navigators and Community Health Workers to reach these goals . To achieve this, you will review available medical records, collaborate with external providers, provide clinical insights to our care team, and adhere to best documentation practices to deliver high-quality care for our members.
Third, you will be responsible for overseeing and directing interdisciplinary case conferences for our members, in which individualized care plans are created and monitored by our team of Community Health Workers and Oncology Nurse Navigators. You will provide clinical oversight to the case management and social work team and direct clinical care, as needed.
Across all three of these responsibilities, there will be a behavioral health focus working alongside our social work team.
In addition to these primary responsibilities, you may be asked to participate in some holiday, night, and weekend emergency coverage as needed.
This role reports to our Nurse Practitioner Team Lead and can be remote or hybrid-based, with the option to work from our Nashville or New York City offices. All patient interactions will be virtual via telephone, video, text, or our proprietary virtual care platform.
Within your first three months, you will:
- Complete training and be up to speed on Thyme Care’s systems, tools, technology, partners, and clinical expectations.
- Be adept at developing evidence-based, member-centered care plans that will guide our Community Health Workers and Oncology Nurse Navigators in effectively prioritizing our members’ needs and goals.
- Complete whole-person urgent care assessments for our members with the highest clinical rigor. You’re working fluidly with our in-house care team and providers to ensure any identified needs are met in follow-up to patient visits.
- Become the go-to person for our Oncology Nurse Navigators and Community Health workers when working with a member with complex and intersecting needs.
- Be comfortable following policies, procedures, escalation pathways, communications best practices, and documentation standards.
WHAT LEADS TO SUCCESS
People-first. Thyme Care’s mission and members matter to you deeply. Experience. You have at least 3 years of NP experience, including 2 years in oncology and at least 1 year in behavioral health, with a Psychiatric Mental Health Nurse Practitioner (PMHNP) certification. You have an unrestricted compact RN license in addition to your NP licensure and a willingness to obtain additional state licenses as needed. It would be exceptional if you have worked at a startup or tech-forward company. Organized. You’re skilled in juggling multiple tasks and working under pressure without sacrificing organization in your communications and documentation. Effective listener and communicator. You are winsome and articulate, but you always start with listening and hearing what may not be voiced because you listen intently to others. You build rapport and excellent working relationships with members and colleagues. Comfort with ambiguity. Start-ups are fast-paced environments, and you understand that rapid changes to the business, strategy, organization, and priorities are par for the course… and part of the adventure. A desire to learn how to use new technologies. We are a technology company focused on interacting with folks during the season when they need it most. Experience with video chatting, Google Suite, Slack, electronic health records, or comfort in using and learning new technology is vital. Identify priorities and take action. You know how to identify and prioritize a member’s needs and take the necessary steps to address urgent and essential needs promptly.
OUR VALUES
At Thyme Care, our core values guide us in everything we do: Act with our members in mind, Move with purpose, and Seek diverse perspectives. They anchor our business decisions, including how we grow, the products we make, and the paths we choose—or don’t choose.
Our salary ranges are based on paying competitively for our size and industry. They are one part of the total compensation package that also includes equity, benefits, and other opportunities at Thyme Care. Individual pay decisions are based on several factors, including qualifications, experience level, skillset, and balancing internal equity relative to other Thyme Care employees. The base salary for this role is $140,000. The salary range may be lower or higher than this if the role is filled at a different level.
We recognize a history of inequality in healthcare. We’re here to challenge the status quo and create a culture of inclusion through the care we give and the company we build. We embrace and celebrate a diversity of perspectives, reflecting the diversity of our members and the members we serve. We are an equal-opportunity employer.
Be cautious of recruitment fraud and always confirm that communications are coming from an official Thyme Care email address.
