Job description
About Us Based in Charlotte, NC, this newly established U.S. sales office represents the American branch of a long-standing German family-owned company founded in 1916. Operating globally in a high-tech niche of mechanical engineering, the company delivers customer-specific power transmission solutions in small batch sizes. All components are engineered and produced in Germany and serve a wide range of industries, including medical, robotics, aerospace, and marine, as well as traditional sectors such as printing and packaging machinery.
Key Tasks & Responsibilities
- Provide support in marketing initiatives and trade show logistics
- Contribute to the planning and implementation of sales campaigns
- Conduct outreach and cold calling to support business development
- Handle incoming calls and correspondence with professionalism
- Support sales activities through order processing, documentation, and customer follow-ups
- Maintain CRM and customer databases with accuracy
- Assist with quotations, invoices, and shipping coordination
- Act as a key liaison between the U.S. office and German headquarters
- Manage day-to-day office operations, including supplies, mail, and scheduling
- Coordinate meetings, travel arrangements, and calendar management
- Liaise with external accountants and payroll providers
- Maintain records for compliance and reporting purposes
Skills & Qualifications
- Associate’s or Bachelor’s degree in Business Administration or a related field
- 2–5 years of experience in administrative, operations, or backoffice support roles
- Strong organizational skills with the ability to multitask and prioritize effectively
- Proactive, independent working style with attention to detail
- Excellent written and verbal communication skills
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook); ERP system experience a plus
- Strong interpersonal skills and ability to collaborate across international teams
Benefits
- Competitive salary package
- Health insurance (medical, dental, vision)
- Paid time off (vacation, sick leave, holidays)
- Flexible working hours with hybrid options
- Career development opportunities in a growing organization
- Small-team / startup culture with strong international exposure
Company Culture & Values
- Innovative & Precise Technology in engineering and production
- Digital & Efficient Processes to support our customers
- Quick & Open Communication across teams and borders
- Dynamic & Creative Problem-Solving to meet unique challenges
We are an Equal Opportunity Employer and make recruitment, employment, promotional, and all other personnel decisions without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, disability, veteran status, or any other characteristic protected by law.
Join us in shaping the U.S. presence of a globally active, innovative, and family-driven company.
Due to the high volume of applications we receive, we cannot answer each application personally.
We review all incoming applications, and if we find your skills meet our particular needs, we will contact you.
