Summary
The Shared Service Manager will oversee all aspects of development, support, integration, and management of Oracle Utilities Customer Care and Billing (CC&B) and meter-to-cash flow within the company's Shared Services portfolio. The role requires a deep understanding of Oracle CC&B, strong leadership abilities, and excellent communication skills.
Requirements
- Strong knowledge of Oracle Utilities Customer Care and Billing (CC&B)
- 6+ years overall relevant experience, including five years in consulting or services
- In-depth knowledge of meter-to-cash flow and billing
- CC&B lead architect experience in at least three utilities implementations
- Successful full lifecycle implementation experience
- A bachelor’s degree or its equivalent in computer science, computer engineering, information technology, or a closely related technical field
Responsibilities
- Maintain relationships and execute projects for key stakeholders
- Use expertise of the capabilities of Oracle solution to collaborate with key stakeholder groups and technical team members to drive solutions for the company using the platform
- Manage all aspects of the Oracle solution, including provisioning, licensing, integration, and implementation of new features and services
- May manage the budget, forecast, and costs for applications and services within the shared services portfolio, including the costs and integrations
Benefits
This is a remote hybrid position
