Outreach Case Manager Junior

at ePath Learning
  • United States

Customer Service

Entry Level

Summary

Join PATH as an Outreach Case Manager in San Jose, CA, and make a positive difference in the lives of people experiencing homelessness. As a key member of our Outreach Services team, you will assist clients in breaking the cycle of homelessness through individualized case management, referrals, and linkages to resources.

Requirements

  • Have employment eligibility verification
  • Have or be able and willing to obtain CPR/First Aid training
  • Successfully complete the following as a condition of hire: Tuberculosis Test, Background Screening, Drug Test

Responsibilities

  • Conducts intake and individualized needs assessment for all clients and collaborates to develop Individualized Service Plan (ISP) that addresses housing goals, maintaining/increasing income and other personal goals
  • Provides referrals, linkages, information, and support to resources that help clients to achieve their ISP goals
  • Completes program specific assessments (e.g. VI-SPDAT)
  • Evaluates strengths and challenges to addressing short term and long-term goals, conducts a 90-day review with the client after initial intake
  • Maintains documentation standards as required by the Program and PATH policies, including completing case file notes in a timely manner and maintains a complete, accurate, and current client file with all required documents
  • Maintains confidentiality of client files per HIPAA and all applicable guidelines
  • Develops therapeutic and/or professional relationships with clients and systems/partners that enhance efforts to engage and retain individuals with their housing goals

Benefits

  • Medical, dental and vision coverage
  • Vacation and sick time
  • Paid holidays
  • Retirement plan
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