Job description
Acolad is an international leader in language and content solutions, services, and technologies. Represented by the brands Acolad, Livewords, TextMaster and Ubiqus, the group is present in 25 countries and has a network of over 2,500 internal experts worldwide and +20,000 external linguists.
At Acolad, every position is key to our global growth: we know that we will only succeed if our people succeed.
Joining Acolad means a unique opportunity for professional development through a collaborative global environment that promotes talent and creativity. We are continuously looking for new talent (like you!) to support our mission to drive growth and innovation across some of the world’s leading brand.
We are currently looking for Project Managers and Senior Project Managers. As a Project Manager, you will be responsible for the entire life-cycle of big or complex language services projects in your portfolio, with the ultimate goal of delivering the product to the customer.
These positions are fully remote at this time and require that you have reliable internet connection.
Please submit your applications in English.
This is a part time position and a typical work week would be somewhere between 20-30 hours but will very based on the company need.
Responsibilities:
Manage common and complex customer requirements (engagement and service setup, process improvement and optimization).
Lead end-to-end localization projects, collaborating with various stakeholders to deliver high-quality translations on time and within budget, while monitoring profit margins.
Ensure linguistic material, such as TMs, glossaries, style guides, are consistently updated and delivered per SLA’s.
Implement and maintain quality assurance processes and continually improve localization processes for increased efficiency.
Responsible for customer feedback, entry of CAPA’s and completion of investigations.
Owns collaboration with RM, linguists, technical leads on resourcing and query management
Manage client relationships including mid-to upper level operational contacts; own customer satisfaction.
Participate in quality audits, recognize opportunities for improvement and implement the changes as needed.
High School Diploma or University Degree in lieu of experience
1-2 years of experience coordinating projects within the language services industry is required for Project Managers.
Excellent team working and communication skills
Experience with CAT Tools is required
Very good analytical and organizational skills
Resilient in stressful situations
Fluency in English is mandatory
Good knowledge of commonly used computer desktop applications and services (e.g MS Office)
An opportunity to work as part of a dynamic international team!
An opportunity to grow within the company! We review performance regularly and will work with you to reach your career goals.
We offer paid time off based on the number of hour worked. (accumulated time off)
We pay in USD. The pay for this position is starting at $11 USD/hour for Project Managers.
At this time the hiring manager for this position is based in the US. Please submit your applications in English.
