Job description
We are seeking an experienced Patient Scheduling Coordinator with a strong background in Orthopedics, Sports Medicine, and Physical Therapy specialties. This role is critical in ensuring smooth patient flow, timely appointments, and excellent communication between patients, providers, and staff. The ideal candidate is detail-oriented, organized, and thrives in a fast-paced medical environment.
Key Responsibilities:
Schedule and coordinate patient appointments across orthopedic, sports medicine, and physical therapy practices.
Verify insurance information, authorizations, and referrals prior to scheduling.
Manage high-volume inbound and outbound calls with professionalism and efficiency.
Utilize RingCentral or similar communication software for patient coordination, messaging, and call management.
Communicate appointment details, pre-visit instructions, and follow-up requirements to patients.
Collaborate with providers, medical assistants, and administrative staff to ensure optimal scheduling and patient care.
Maintain accurate records in the scheduling system and update patient information as needed.
Handle cancellations, reschedules, and urgent appointment requests.
Provide excellent customer service to patients, ensuring a positive experience.
Minimum of 3 years’ experience as a Patient Scheduling Coordinator or in a similar healthcare administrative role.
Experience in Orthopedics, Sports Medicine, and/or Physical Therapy specialties.
Strong knowledge of insurance verification and referral/authorization processes.
Proficiency in medical scheduling systems (EMR/EHR experience required; Athena, Epic, or equivalent preferred).
Required: Knowledge of RingCentral or similar call management software.
Excellent communication, multitasking, and problem-solving skills.
Ability to thrive in a fast-paced, high-volume medical environment.
Amenable to work during U.S. business working hours.
Permanent Work From Home
Weekly Paychecks
Fixed Weekends Off
HMO Reimbursement on your 90th day
Thriving Company Culture with Complete Autonomy
Exclusive Specialized Training Programs
Unlock Your Potential with a Highly Competitive Salary
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Who are we?
MedCore Solutions is the healthcare division of BizForce, dedicated to supporting U.S.-based healthcare clients through a skilled remote workforce in the Philippines. We specialize in connecting top clinical and administrative talent with reputable healthcare organizations, ensuring high-quality care delivery while providing rewarding work-from-home careers.
Why work for Bizforce?
Bizforce is a global remote workforce solutions company currently partnering with some of the largest Architectural and Engineering firms in the world. If you are looking to advance your career and improve your skills with an industry leader, we encourage you to apply today! Bizforce was founded with one goal – to deliver dependable high-quality skilled labor and business processes to US-based companies at affordable prices. Bizforce has grown rapidly and allows the best talent in PH to work remotely from home with the latest technology and resources. BizForce is proud to partner with PH to deliver qualified, professional workers, giving our Architects and Engineers the ability to have an unbeatable career and work from home.
