Job description
The Position
One Model is experiencing fast growth as a leading vendor in the growing people analytics space. We are seeking someone with a People Analytics background to onboard and support our growing customer base through their data integration, analytics and insights journey.
Responsibilities
Lead new customers through initial setup of One Model application, including but not limited to:
- Branding, user/role set-up and other application wide configuration
- Smartsheet set up and review for Project Plans, Requirements
- Delivery of standardized customer enablement/training
Responsible for leading customers through timely, successful implementation of new datasets and/or data projects, including but not limited to:
- Support and coordination of One Model data engineering resources to acquire, configure, and test the integration of new data
- Requirements gathering, documentation, and review
- Metric and storyboard build
- Application and Data Access Role review/testing
- Customer validation support and troubleshooting
- Support with customer driven UAT and deployment
Create, maintain and support project schedules to ensure milestones are met on time as per contractual obligations
Lead scoping discussions around new data project requests to assess customer requirements and provide internal effort
Support broader delivery team with upgrading and maintaining delivery related documents
Support cross-functional project work related to new products and implementation approaches
Cross Team Collaboration:
- Collaborate internally with Support, Product and Engineering teams to test and implement new beta feature roll-outs related to implementation scalability
- Continually engage with Product on enablement of new features and products as it relates to implementation activities and/or customer onboarding enablement
- Partner with Sales to support with implementation deep dives with prospective customers
- Assist internally with Sales on proposed Statement of Work reviews with regards to implementation language
- Assist with creation and continued documentation of customer onboarding and implementation tools, resources, processes and templates
- Provide guidance to One Model Product Team on knowledge management and product documentation needs (Internal and External)
- Partner with customers and internal Machine Learning Engineering team to support delivery of predictive and forecasting statistical models for business use cases
- Engage in support of broader team and One Model initiatives
About You
- You’re someone further along in their people analytics career, with experience implementing people analytics or reporting solutions to either an external or internal customer base
- You have at least 2 years experience as an implementation consultant
- You have at least 2 years exposure to HR data systems and processes including but not limited to: Workday, SuccessFactors, SAP, Greenhouse, etc.
- You have at least 2 years experience working in data analytics and visualization, business intelligence or HR reporting
- You’re able to manage a range of tasks and collaborate with a global team
- You’re able to translate technical data requirements between different user groups
- You’re comfortable working with ambiguity, with processes at times being designed and enabled “as you go”
- You have an intellectual curiosity and are able to work through problems as well as knowing when to ask others for help
It’s awesome, but not required if you have:
- A Bachelor’s degree
- Experience as an implementation consultant for People Analytics software
- Experience working with One Model, Zendesk, JIRA and/or Smartsheet
What’s In It For You
One Model, founded by industry veterans in HR analytics, boasts a strong competitive advantage with its data-first approach to the People Analytics Platform. Joining One Model means:
- Flexibility to work remotely, collaborating with colleagues globally.
- A friendly, inclusive, and respectful workplace culture.
- The opportunity to contribute significantly to a young company and team.
- Generous compensation and attractive performance pay structure.
At One Model we pride ourselves on our supportive and inclusive work environment and are confident that you will feel included here regardless of your demographic. We see the value of having a diverse workforce, which is why we encourage you to apply for the role even if you don’t think you’re a ‘perfect fit’.
Base Salary Range
$120,000—$150,000 AUD
