Job description
We are looking for a proactive, process-driven, data-informed PeopleOps Generalist who will provide a full range of administrative support to our PeopleOps organization.
This is a remote-first position (Eastern Time Zone strongly preferred) reporting to the Director of Human Resources.
In this role, you’ll leverage your extraordinary attention to detail to support day-to-day operations for the employee lifecycle, from recruiting to onboarding and offboarding. The ideal candidate for this role is a self-starter who will respond to employee inquiries, oversee the calendar of events, maintain and prepare internal documentation, conduct and maintain employee onboarding processes, and perform various other administrative functions.
If you’re passionate about improving lives through digital products and services, then Coforma is a great company for you.
$65,000 to $85,000 Annual Salary + Benefits + Growth Potential
An offer will be made within the listed salary range in line with the selected candidate’s skillset and experience level. To honor our company-wide equitable pay system, this salary range is non-negotiable.
The job posting for this role is scheduled to close at 5:00pm ET on Wednesday, June 18, 2025. Depending on the number of applications received, the application window may close earlier than scheduled to ensure that we can thoughtfully review and respond to each submission.
This is a US-based remote position open to applicants in the states listed below. Some travel may be required.
Note: to ensure we remain compliant with all state, county, and local employment and tax regulations, applicants must currently reside in one of the following states to be considered for employment with Coforma. This list will be updated periodically as our PeopleOps team works to open up hiring in additional states.
∙ Arizona
∙ California
∙ District of Columbia
∙ Florida
∙ Georgia
∙ Idaho
∙ Illinois
∙ Maine
∙ Maryland
∙ Massachusetts
∙ Montana
∙ Nevada
∙ New Jersey
∙ New York
∙ North Carolina
∙ Oregon
∙ South Carolina
∙ Tennessee
∙ Texas
∙ Virginia
∙ Washington
∙ Wisconsin
What You’ll Do (Responsibilities)
- Help support and protect an inclusive culture across the organization
- Act as an initial resource for employees’ questions by fielding questions, managing change requests, and bringing issues and questions to resolution
- Process a variety of employment-related updates in our HRIS system, including changes in employee status, pay, and jobs
- Perform end-to-end onboarding by sending pre-employment emails, coordinating Day 1 logistics, and hosting new hire orientations
- Conduct I-9 verification and E-Verify usage and ensure I-9 compliance
- Facilitate completion of compliance training requirements and escalate overdue items
- Support internal communication efforts in collaboration with internal stakeholders
- Operate with a mindset of continuous improvement, contributing to the evolution of our processes and procedures in a remote work environment
- Organize and host employee events such as company-wide meetings, birthday celebrations, team building, etc.
- Execute rewards and recognition strategy (new hire gift boxes, anniversary gifting, bereavement gifting, etc.)
- Help foster an inclusive culture by supporting engagement and recognition programs, and company events coordination
- Own and update the Coforma PeopleOps events calendar
- Maintain the PeopleOps JIRA ticketing system, tagging others when their assistance is needed
- Maintain the PeopleOps Playbook in Guru and own documentation around our policies and processes
- Assist Talent Acquisition with first round recruiting, resume reviewing, and other projects
- Create learning and development materials in partnership with the Director of Human Resources
- Serve as a payroll backup for the Finance team
- Support special projects and other ad-hoc initiatives across the team as needed
Who You Are (Requirements)
- You have 2+ years of experience working in people operations for a high growth company
- You can maintain the highest standard of confidentiality, discretion, and professionalism
- You are curious and creative
- You are able to effectively find gaps in processes and policies to suggest improvements and recommendations
- You are proactive and comfortable with ambiguity and can effectively work through projects or tasks with little instruction and oversight
- You have excellent written and verbal communication skills and are comfortable communicating with stakeholders both within and outside your own team
- You have a customer service mentality and can build rapport and trust with teammates, internal stakeholders, managers, and employees
- You thrive on organization and attention to detail
- You have a “can do attitude” and are willing to both teach and learn from team members to ensure knowledge is dispersed across the team for proper coverage
- You’re excited to get broad exposure to various PeopleOps functions and to contribute to the ongoing improvement and evolution of our systems
- You’re a full-time resident of the contiguous United States who is legally authorized to work in the US now and in the future without sponsorship
Preferred Qualifications and Experience
- Experience with our PeopleOps tech stack, which includes BambooHR, Goody, Guru, JIRA, Lattice, and Lever
- Prior experience working at fast-paced startups in growth mode
- 2+ years of experience working on a remote, distributed team across multiple time zones
Other
- Internet: Will prioritize and maintain access to strong, reliable internet for the remote nature of our work, except when on vacation or holiday.
- Security: Will keep the highest security practices to ensure privacy and security of Coforma and client information, given the nature of our work, even when on vacation.
- Travel Flexibility: On request and with advanced notice, will attend in-person events such as meetings, workshops, and trainings as assigned for projects that require it.
- Brand Representation: Will represent Coforma professionally and sincerely, modeling our Company Values in all interactions.
$65,000 - $85,000 a year
The salary range for this position is $65,000 to $85,000 per year, and an offer will be made in line with the selected candidate’s skillset and experience level. To honor our company-wide equitable pay system, this salary range is non-negotiable.
We participate in E-Verify. Upon hire, we will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the United States.
Due to the nature of our work with the federal government, this role is required to work from the contiguous United States.
We’re Coforma
We use creativity to get results for clients and the communities they serve.
We’ve honed a modern, agile, user-centered approach that elevates human needs through thoughtfully-designed systems and products.
From connecting families in crisis at the US border to improving the way governments consume COVID-19 mobility data through a more accessible and user-friendly tool, we’re dedicated to improving people’s lives through thoughtful technology products and services. Together. Our cross-functional team works closely with each other and with our government, nonprofit, and commercial partners to research, design, and build better products and services.
Coforma employs over 150 talented creators. Our leadership has decades of experience in improving government digital services from a civic service mindset, and a strong record of developing innovative technology solutions for government, enterprise, and nonprofits.
We thoughtfully integrate design into product development. We are experts in leading the design and development of products to meet business goals, build alignment, and deliver value through technically feasible and iterative design activities.
Business objectives and human beings are at the center of our work. We work very closely and collaboratively with our partners, from solicitation through to delivery, to ensure that the solution provides a high level of value to the business. Accessibility is never overlooked in our work, and our iterative approach validates the utility and delight of the final product.
Benefits
In addition to the many perks that come with our remote-first company and culture, we offer numerous benefits to eligible employees. Some of those include:
• Flexible PTO along with paid holidays
• Medical, dental, and vision coverage
• A 401(k) plan with an employer match
• Internet, phone, and home office stipends
• A professional development fund along with numerous growth opportunities
• 16-week parental leave policy available to birthing and non-birthing parents
• Remote work policy, which saves the average worker $5,000 a year in transportation costs
You can learn more on our website at https://coforma.io/careers.
Equal Opportunity & Inclusive Workplace
Coforma is an Equal Opportunity Employer. We recruit from all different socioeconomic backgrounds, different education levels and those with varying degrees of experience in government contracting. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including transgender status, gender identity or expression, sexual orientation, and pregnancy), national origin, age, disability, genetic information, protected Veteran status, political ideology, marital status, or any other factors that are protected from employment discrimination under federal law.
We are committed to ensuring accessibility and equal opportunity and offering reasonable accommodations to those with disabilities. We adhere to the guidelines set forth by the Americans with Disabilities Act and all relevant federal, state, and local laws concerning disability discrimination and accommodation. To request a reasonable accommodation for the application or interview process, please email [email protected].
About Public Trust and Other Background Investigations
Due to the nature of our client and project work, most roles may require a National Agency Check and Inquiries (NACI), Moderate Background Investigation (MBI), Background Investigation (BI) or other relevant investigations as needed. Additional information regarding background evaluations or investigations can be found on the U.S. Office of Personnel Management website (opm.gov).
