Job description
Why you’ll LOVE Sagent:
You could work anywhere. We know you are talented and looking for something inspiring and impactful. A place where you will make a difference and have a great time doing it!
By choosing Sagent, you can be part of our mission to make loans and homeownership simpler and safer for all consumers.
Sagent powers servicers and consumers. You power Sagent!
Performance Architect Principal
About the Opportunity:
Sagent is a dynamic and innovative leader in the mortgage servicing technology industry. We are seeking a highly skilled Performance Architect Principal to join our exceptional team. You will be responsible for designing and implementing performance strategies and solutions that enhance system efficiency and scalability. As Sagent’s Performance Architect, you will work closely with cross-functional teams to identify performance bottlenecks and ensure the highest level of application performance in a fast-paced environment.
Our team will provide you with the best tools, resources and compensation to get the job done…and enjoy every minute of it.
Your day-to-day at Sagent:
Performance Strategy Development:
- Develop and implement comprehensive performance testing strategies and frameworks that ensure system reliability, scalability, and responsiveness across applications.
- Analyze system architecture and application designs to identify performance issues and recommend optimizations.
- Design, develop and debug performance tests.
Collaboration and Benchmarking:
- Collaborate with development and operations teams to design performance benchmarks, monitoring solutions, and dashboards that provide real-time insights into system performance.
- Facilitate workshops and discussions with cross-functional teams to gather performance requirements and align on performance goals.
- Collaborate with product management and other stakeholders to define performance objectives for new features and enhancements.
- Estimation of future system requirements and infrastructure scaling to accommodate increased user load
Performance Assessments and Improvement:
- Research and identify performance tooling, as needed.
- Conduct thorough performance assessments, including load testing, stress testing, and capacity planning, to identify system bottlenecks and areas for improvement.
- Recommend and implement architectural improvements and optimizations based on assessments findings to enhance overall system performance.
Troubleshooting and Issue Resolution:
- Lead the troubleshooting and resolution of complex performance-related issues in production and staging environments, ensuring minimal impact on users.
- Develop and maintain documentation of performance issues, resolutions, and best practices to create a knowledge base for future reference.
We would love to hear from you if you have:
- degree in software engineering, Computer Science, Information Technology or relevant discipline with +10 years of experience in a related field. Experience will be considered in lieu of a degree.
- Proven experience in performance architecture, engineering, or related roles, preferably within a technology-focused environment.
- Strong understanding of performance testing tools and methodologies.
- Proficiency in programming languages such as Java, C#, or Python.
- Experience with APIs and Performance testing benchmarks
- Experience with cloud platforms and microservices architecture is a plus.
- Excellent problem-solving skills and the ability to work under pressure.
- Excellent communication skills and the ability to collaborate effectively in a cross-functional team environment.
Other:
Willingness to travel ~10% as needed.
Other duties as assigned
Perks!
As a Sagent Associate, you will be eligible to participate in our benefit programs beginning on Day #1! We offer a comprehensive package including Remote/Hybrid workplace options, Health Benefits, Unlimited Flexible Time Off, Family Planning Services, Tuition Reimbursement, Paid Family Leave, 401(k) Matching, Pet Insurance, LinkedIn Learning, Virtual Social Experiences, Career Pathing, Focus Time Fridays and much, much more!
Why Sagent?
Sagent is transforming the mortgage servicing industry by bringing the modern experience customers now expect from loan originations to loan servicing. Our platform lets customers manage their home-owing lives from anywhere while giving servicers lower costs, scale compliance and higher servicing values through full market cycles.
Sagent is a joint venture that combines Fiserv Inc.’s decades of market-leading fintech expertise with Warburg Pincus’ skill in growing technology companies. We hire innovators and doers to disrupt the last and most complex frontier of lending and housing. We’re growing fast and need you to help shape our future.
Sagent is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
