Job description
Caylent is a cloud native services company that helps organizations bring the best out of their people and technology using Amazon Web Services (AWS). We provide a full range of AWS services including: workload migrations & modernization, cloud native application development, DevOps, data engineering, security & compliance, and everything in between. At Caylent, our people always come first.
The Mission
We are seeking a highly experienced Salesforce & Certinia Platform Architect to lead the strategic design, implementation, and optimization of our internal Salesforce and Certinia environments.
This role will be instrumental in ensuring the scalability, stability, and alignment of our CRM and ERP systems with business objectives. You will serve as the technical authority for both platforms and collaborate cross-functionally to architect solutions that enhance productivity, data integrity, and business performance.
Your Assignment
- Design and govern the enterprise architecture across Salesforce and Certinia platforms.
- Partner with business stakeholders to translate requirements into scalable and secure technical solutions.
- Own the platform roadmap and ensure alignment with business strategy, growth, and change management needs.
- Lead technical evaluations, system design sessions, and solution architecture documentation.
- Oversee system integration strategies between Salesforce, Certinia, and third-party applications.
- Ensure platform performance, security, and compliance with data governance policies.
- Provide guidance to internal and external developers and administrators; set best practices for configuration, customization, and development.
- Evaluate and implement AppExchange and Certinia packages that support business functions.
- Collaborate with Enterprise IT and Business Ops on system upgrades, patching cycles, and environment management.
Your Qualifications
- 7+ years of hands-on experience with Salesforce platform architecture, including Sales Cloud and Marketing Cloud
- 4+ years of direct experience with Certinia, including PSA, Accounting, and Revenue Management modules, as well as Analytics Studio and Financial Report Builder.
- Proven success architecting scalable enterprise solutions within Salesforce and integrating ERP/PSA systems.
- Strong understanding of Salesforce platform architecture including Apex, Lightning Components, APIs, Data Loader, SOQL and Flows
- Expertise experience in data modeling, process automation, and reporting across CRM and ERP domains, including integrated BI tools.
- Experience designing and managing enterprise-level integrations using tools such as MuleSoft, Workato, or Boomi.
- Familiarity with ITIL, Agile, and DevOps best practices; experience with Jira, Git, and CI/CD tools is a plus.
- Salesforce certifications such as Application Architect or System Architect are highly preferred.
- Bachelor’s degree in Computer Science, Information Systems, or related experience.
Preferred:
- Team-first mindset with a collaborative approach to working across existing teams; able to build trust and alignment quickly.
- Strong business acumen and communication skills to interface with executive stakeholders.
- Ability to influence decision-making and promote adoption of scalable solutions.
- Self-starter with strong project management and organizational skills.
- Passion for continuous learning and keeping up with evolving Salesforce and Certinia ecosystems.
- Experience working in a Professional Services / Consulting organization is highly preferred.
Benefits
100% remote work
Equitable Life - Hybrid Plan
100% Premium Coverage for the employee and dependents
Competitive phantom equity
Long-Term Disability
4% Pension match (employer contribution)
Unlimited Vacations
Sick Leave
Paid Holidays
Parental Leave
Paid for exams and certifications
Peer bonus awards
State of the art laptop and tools
Equipment & Office Stipend
Individual professional development plan
Annual stipend for Learning and Development
Work with an amazing worldwide team and in an incredible corporate culture
Base Salary Range: The expected base salary range for this position is CAD $180,000 - $202,000 per year, commensurate with experience and qualifications.
Additional Compensation Components: In addition to the base salary, the compensation package may include bonuses, commissions, equity, and other incentives. The specific components will vary depending on the role and individual and/or company performance.
This role may require up to 25% travel, depending on business needs.
Caylent is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. We are a proud equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics.
