Job description
Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.
Xometry is seeking a Principal Technical Program Manager. As the first individual-contributor hire in our nascent TPM organization, the Principal Technical Program Manager will set the bar for program excellence across Product & Technology. You will architect, run, and continuously improve the operational frameworks that keep our highest-value initiatives on track—from roadmap definition and cross-team execution to release management and post-launch optimization. Partnering closely with Engineering, Product, Design, and Business Operations, you will both deliver complex programs and shape what it means to be a TPM at the company.
Responsibilities:
- Design and institutionalize lightweight but rigorous operating rhythms (intake, planning, risk management, status reporting, post-mortems) that scale with the business.
- Drive end-to-end execution of strategic, multi-team programs—clarifying scope, aligning stakeholders, forecasting resources, and unblocking delivery.
- Own the release management lifecycle for critical services and consumer-facing features, ensuring traceable hand-offs from development through production rollout.
- Establish objective program success metrics tied to customer and commercial outcomes; leverage data to surface insights and iterate on process.
- Serve as a senior thought partner to the Director of Technology Operations, codifying TPM best practices, mentoring future hires, and evolving the career ladder for the function.
- Act as a trusted communications hub, producing crisp executive readouts and facilitating decision-making forums that keep leadership focused on the right trade-offs.
- Champion continuous improvement by synthesizing lessons learned into updated playbooks, tooling, and training.
Qualifications:
- 10+ years of progressive experience in technical program or release management, with at least three years leading cross-functional software initiatives of material business impact.
- Proven ability to create and scale operational processes in high-growth or transformation environments; start-up or “first-TPM-in” experience strongly preferred.
- Deep understanding of modern SDLC practices (Agile, CI/CD, DevOps) and how to tailor them for speed, quality, and compliance.
- Exceptional stakeholder-management and influence skills—from engineers and product managers to C-level executives.
- Demonstrated mastery of program tooling (e.g., Jira, lambda functions in Google Sheets) and data-driven decision-making.
- Adept at balancing strategic thinking with hands-on execution; comfortable rolling up sleeves to remove blockers.
- Clear, concise communicator with a track record of producing executive-ready artifacts and leading high-stakes discussions.
- Must be a US Citizen or GC holder.
#LI-Hybrid
Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
For US based roles: Xometry participates in E-Verify and after a job offer is accepted, will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
